Remote Customer Support: Native English, $800/m, 1h/day -id-5049

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This job posting for a Customer Service Representative at Custody X Change presents a flexible and part-time opportunity for a tech-savvy individual who enjoys helping others and can support a web app-based product.

Key Details:

  • Role: Customer Service Representative (Contract, 1099)
  • Hours: ~5 hours per week (check email twice a day, 30 minutes each, Monday to Friday)
  • Pay: $800/month (flat rate)
  • Work Type: Remote (support for users of a web app)
  • Company: Custody X Change, a business specializing in child custody scheduling and parenting plans to help families navigate post-divorce separation.

Responsibilities:

  • Email Support: Answer a few customer emails daily (1-2 emails).
  • Bug Reproduction: Identify and report technical issues for the development team.
  • Feedback Reporting: Report on user feedback and usability challenges.
  • Occasional Phone Support: Handle 1-2 calls per month.

Requirements:

  • Technical Aptitude: Comfortable using technology, especially web applications.
  • Customer Focus: Passionate about solving problems and helping customers.
  • Location: Applicants should be based in North or South America.
  • English Fluency: Must be fluent in English.
  • Personality Fit: Alignment with the company’s values and team.

Ideal Candidate:

  • Looking for part-time, flexible work.
  • Enjoys supporting customers and solving technical issues.
  • Wants meaningful work in a small, distributed team.

Benefits:

  • Flexible Schedule: Work 5 hours a week at your convenience.
  • Work-Life Balance: Low volume of requests means a low-stress environment.
  • Purpose-Driven Work: Help families manage post-divorce/separation issues.

How to Apply:

  • Application: Fill out the application form here.

About the Company:

Custody X Change helps families create child custody schedules, parenting plans, and manage post-divorce decisions. The app aims to reduce conflict and legal costs by improving communication between parents.

Conclusion:

This role offers a great opportunity for someone seeking part-time, flexible work with a meaningful impact. If you’re tech-savvy, enjoy helping people, and want to be part of a small but impactful company, this could be a great fit for you.

Remote Customer Support: Native English, $800/m, 1h/day -id-5049

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