Full job description

Job Information

Department Name

Sales & Marketing

Date Opened

12/02/2024

Job Type

Full time

Job Location

India

Industry

IT Services

Remote Job

About Us

Exavalu is a US based consulting firm specialized in Digital Transformation Advisory and Digital Solution Delivery for select industries like Insurance, Healthcare and Financial Services. Our Headquarters is in California, US with multiple offices across US, Canada, and delivery centres in India. We were founded by Industry executives and Consulting principals with deep industry experience that allows us to bring advisory strength and solution expertise to clients. We’re in a hyper growth trajectory growing at over 100% year on year.

Join our diverse and inclusive team where you will feel valued and motivated to contribute with your unique skills and experience.

Exavalu offers permanent remote working model as we believe in going where the right talent is.

This is a remote position.

Overview :

Support to design, develop, and maintain knowledge management solution to support insight synthesis (ie. documentation and sharing) across the organization
Develop and organize a content/knowledge management system that serves as a repository
Coordinate and collaborate with teams across the organization to research and develop information flows, analyze feedback, and update information layouts according to UX trends and principles, in consultation with Digital Service Design, and Visual Design as needed
Support to improve the documentation, organization, and packaging of organizational materials that is intuitive and easy to use.
Support with change management to implement and institutionalize knowledge management systems.
Develop, test, and train other teams on templates, feedback processes, guidelines to assess program fidelity and reception.
Plan for systemic dissemination of learnings across cross-country teams.
Support on documentation and insight generation from feedback activities

Requirements

Roles supporting knowledge management and programmatic.
Familiarity with existing storage/document management tools such as Google Drive, One Drive, etc
Experience in working with any reputed or other relevant institution.
This role is aimed at professionals who are strongly motivated to solve important global health challenges and are dedicated to the social and development sector.
Experience working in multiple geographies (across countries) is an asset.
Comfortable traveling across countries company works in to train teams on feedback processes and institutionalize learning systems within our programs.
Outstanding communication skills and ability to work seamlessly as part of a diverse team including designers, analysts, and educators from India and overseas.
Manage Teams and channels in Microsoft teams.
Ensuring Customer stories are created and maintained on periodic basis.
Setting up process of tagging/storing of all contents created by sales/leadership team for future search.

Benefits

Diversity Inclusion: At Exavalu, we are committed to building a diverse and inclusive workforce. We welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We nurture a culture that embraces all individuals and promotes diverse perspectives, where you can make an impact and grow your career. Exavalu also promotes flexibility depending on the needs of employees, customers and the business. It might be part-time work, working outside normal 9-5 business hours or working remotely.. We also have a welcome back program to help people get back to mainstream after a long break due to health or family reasons.