Business Analyst Associate

• Educational Qualification: Bachelors, Masters preferred
• Work Experience (years): 2-3 Years
• Fixed annual CTC: 3 – 4 LPA
• Variable Compensation: ~ 1 month CTC
• Location: Mahape
• Reporting to: Business Analyst Manager
• Number of reportees: 0

Purpose and Value Proposition of the Role :

What’s the purpose of this role?

• The purpose of this role is to Ensure better alignment between business needs, technological tools, business intelligence, and decision-making processes to support organizational growth.
• The role offers opportunities to hone skills in problem-solving, planning, execution, communication, while working with the latest technologies and gaining a deep understanding of the entire business
• Contribute by driving workflow automation, analyzing business intelligence, enhancing processes, and developing robust data systems. These efforts will generate actionable insights and improve decision-making, ultimately enhancing overall business performance.

About Neptunus:

• Across industries, current machinery maintenance practices lead to a lot of wasted time, money, effort and resources. Neptunus’ mission is to Change the Way Maintenance is done in Industry.
• By bringing in cutting-edge technology into maintenance, we shall give our Customers higher reliability and uptime of their assets, help them contribute to environmental sustainability, save money in their operations and get higher peace of mind.
• We work in the energy sector with a focus on engines and propulsion systems in Marine, Oil & Gas, Defence, Industrial Power Plants in Asia, Middle East, Africa and Europe.

What will you get by working at Neptunus

• Be part of our Vision to be a Great Service Brand and a Fulfilling Workplace
• Great earning opportunities in terms of salaries and bonuses. If you are a higher performer, attractive wealth creation programs such as our Growth Driver Program and ESSOP programs.
• Strong benefits such as hybrid working, loan policies, family insurance, Children’s Health Fund, free mental health support and exciting reward and recognition programs.
• Opportunities to solve new challenges, learn new technologies, experience different cultures and develop yourself and grow.
• If you are hungry, self-motivated and able to deliver excellence, you will certainly thrive and advance your career at Neptunus.

 

Key Linkages in the Role – Whom does the person work with – internal and external:

Internal: All Neptunus Employees, Team Managers, Heads of Departments.

External: All external stakeholders , vendors and service providers

 

Challenges of the Role

• Managing cross-functional collaboration and aligning diverse business needs.
• Analyzing complex data to generate actionable insights.
• Driving process automation while ensuring seamless integration with existing systems.

 

Key Results (What will I be accountable for?) and Activities (What will I do?):

Enhance business analytics and reporting across the organization. Develop and deliver key business intelligence dashboards for better decision-making processes.

• Work with different teams to understand their data and business intelligence needs for better decision-making.
• Make adjustments to systems to enable report generation and create standard reports for each department.
• Research for tools to ease out decision making.
• Eliminate duplicates and manual intervention across the system, which will reduce rework. People will also be able to work on more cognitive work.

Enhance existing systems by identifying user pain points and business requirements. Improve workflow automation and efficiency across the organization.

• Create a canvas and roadmap of each software tool today, its usage, purpose and effectiveness.
• Take user feedback about challenges they have with existing software. Make in-house corrections to smoothen workflows.
• Work with vendors to make systemic changes that will make workflow smoother.
• Expand the usage of current tools through integrations of different tools
• Set up various user rights across software. Implement hierarchies.

Implement Customer-facing tools/interfaces that enhance Customer Experience and work on internal automation

• Build platforms for managing customer support and handling customer inquiries.
• Build Performance Management System tool on software to make easier visibility
• Build a task management tool to streamline team workflows.
• Create a service management platform to connect service teams with the office, allocate jobs, and generate reports.

 

Knowledge/Skills/Behaviors the Candidate Should Possess: Must Have (M)/ Nice to Have(N)

Knowledge (Functional and Technical):

• 2-3 years of Experience in data analysis techniques and tools such as the entire google suite, excel, or business intelligence platforms to extract, manipulate, and analyze data. –(M)
• Creation of Reports & Dashboard. –(M)

Skills (Functional and Technical):

• Organized, process oriented with strong analytical & critical Thinking. –(M)
• Technologically Savvy in Data Analysis: Worked in Data Visualisation tools. –(M)

Behaviors (Non-Technical):

• Result oriented mindset with high accountability. –(M)
• Should be organized, process oriented with strong follow up skills. –(M)