Are you passionate about helping others and making a positive impact in your community? Do you have a strong understanding of trauma-informed care and a desire to support individuals in crisis? The City of Pittsburgh is seeking a dedicated and empathetic Victim Assistance Specialist to join our team. This role will provide critical support to victims of crime and violence, helping them navigate the complex systems and processes involved in seeking justice and healing. We are looking for a highly skilled and compassionate individual with experience in victim advocacy and a commitment to providing trauma-informed services. If you are ready to make a difference in the lives of those impacted by crime, we encourage you to apply for this rewarding position.
Provide trauma-informed support and services to victims of crime and violence in the community.
Assist victims in navigating complex systems and processes involved in seeking justice and healing.
Conduct needs assessments and develop individualized plans to address the unique needs of each victim.
Collaborate with law enforcement, legal and medical professionals, and community organizations to ensure comprehensive support for victims.
Offer emotional support, crisis intervention, and referrals to appropriate resources.
Advocate for victims’ rights and ensure their voices are heard in the criminal justice system.
Maintain accurate and confidential records of each victim’s case and progress.
Stay up-to-date on current laws, policies, and procedures related to victim services.
Plan and facilitate support groups and workshops for victims.
Provide training and education to community members on topics related to victimization and trauma-informed care.
Participate in multidisciplinary teams and collaborate with other agencies to improve services for victims.
Continuously evaluate and improve services to meet the evolving needs of victims in the community.
Maintain a professional and compassionate attitude at all times.
Adhere to ethical standards and maintain confidentiality in all interactions with victims.
Act as a positive representative of the City of Pittsburgh and promote a culture of empathy and support for victims.
Bachelor’s Degree In Social Work, Psychology, Or A Related Field.
Minimum Of 2 Years Of Experience In Victim Advocacy Or Crisis Intervention.
Knowledge Of Local And State Laws Related To Victim Services And Resources.
Strong Communication And Interpersonal Skills, With The Ability To Provide Support And Empathy To Victims.
Ability To Maintain Confidentiality And Handle Sensitive Information In A Professional Manner.
Required Skills
Conflict Resolution
Case Management
Active Listening
Cultural Competency
Empathy
Crisis Intervention
Safety Planning
Trauma-Informed
Crisis Response
Resource Coordination
Legal Advocacy
Soft Skills
Communication
Conflict Resolution
Leadership
Time Management
Creativity
Attention To Detail
Teamwork
Adaptability
Problem-Solving
Decision-Making
