Are you an experienced auto damage adjuster looking for a new opportunity? Look no further! Geico Auto Insurance is seeking a motivated and detail-oriented individual to join our team as an Experienced Auto Damage Adjuster. As a leader in the insurance industry, Geico provides a dynamic and supportive work environment that allows our employees to grow and excel in their careers. We value individuals who are passionate about providing exceptional customer service and have a strong background in auto damage assessment. If you possess strong communication and analytical skills, and have a proven track record of successfully handling auto claims, we want to hear from you!
Conduct thorough and accurate assessments of auto damage claims, using industry standards and company guidelines.
Review and analyze claim information to determine coverage and liability.
Communicate with customers, claimants, and other parties involved in the claim in a professional and timely manner.
Negotiate settlements with customers and claimants, ensuring fair and efficient resolution of claims.
Utilize company systems and tools to document and track claim progress and updates.
Maintain a high level of customer service and satisfaction by addressing and resolving customer inquiries and concerns.
Collaborate with other departments and team members to ensure efficient and effective handling of claims.
Stay up-to-date on industry trends and changes in insurance policies to accurately assess and handle claims.
Meet or exceed individual and team performance goals and metrics.
Provide guidance and support to less experienced adjusters as needed.
Adhere to company policies and procedures, as well as state and federal regulations.
Continuously seek opportunities for professional development and growth within the company.
Maintain confidentiality and handle sensitive information with discretion.
Represent the company in a positive and professional manner at all times.
Provide exceptional customer service through empathy, active listening, and taking ownership of customer concerns.
Where is this job?
This job is located at Providence, RI, USA
Job Qualifications
Minimum Of 3 Years Of Experience In Auto Damage Adjusting, Preferably In A Fast-Paced Insurance Environment.
Strong Knowledge Of Automobile Repair Processes And Techniques, As Well As Industry Standards And Regulations.
Excellent Communication And Negotiation Skills, With The Ability To Effectively Interact With Customers And Third-Party Vendors.
Proficient In Using Computer Software And Technology Related To Auto Damage Adjusting, Including Estimating Programs And Claims Management Systems.
High Level Of Attention To Detail And Ability To Accurately Assess And Document Vehicle Damage, Write Estimates, And Determine Liability.
Required Skills
Communication Skills
Time Management
Negotiation Skills
Attention To Detail
Customer Service
Analytical Thinking
Damage Assessment
Problem-Solving
Claims Handling
Insurance Knowledge
Vehicle Appraisal
Soft Skills
Communication
Conflict Resolution
Leadership
Time Management
Creativity
Critical Thinking
Teamwork
Adaptability
Problem-Solving
Empathy
