Are you a detail-oriented individual with a passion for helping others? Do you thrive in a fast-paced environment and have a knack for problem solving? If so, we have the perfect opportunity for you at Geico Auto Insurance as a Personal Injury Protection Claims Examiner.In this role, you will be responsible for investigating and determining the validity of personal injury claims, ensuring that our customers receive the proper coverage and compensation they deserve. Your exceptional communication skills and ability to empathize with others will be essential in providing outstanding customer service and resolving any issues that may arise.To excel in this role, you must have a minimum of 2 years of experience in personal injury claims handling and possess a thorough understanding of the insurance industry and regulations. A Bachelor’s degree in a related field is preferred. Additionally, you must have strong analytical skills, be able to work independently, and have a commitment to providing exceptional service to our customers.If you are ready to join a dynamic and supportive team and make a positive impact on the lives of our customers, then we invite you to apply for the position of Personal Injury Protection Claims Examiner at Geico Auto Insurance.
Investigate and determine the validity of personal injury claims.
Ensure that customers receive the proper coverage and compensation they deserve.
Communicate effectively with customers to provide outstanding service and address any concerns or issues.
Utilize strong problem-solving skills to resolve complex claims.
Maintain a thorough understanding of the insurance industry and regulations.
Work independently to manage a high volume of claims in a fast-paced environment.
Demonstrate empathy and compassion towards customers while remaining objective in evaluating claims.
Adhere to company policies and procedures while handling claims.
Collaborate with other team members and departments to ensure timely and accurate resolution of claims.
Continuously strive to improve customer satisfaction and retention.
Stay up-to-date on industry developments and best practices to enhance knowledge and skills.
Maintain accurate and detailed records of claim investigations and resolutions.
Provide guidance and support to less experienced team members.
Represent the company in a professional manner at all times.
Uphold the company’s commitment to providing exceptional service to customers.
Where is this job?
This job is located at Melville, NY, USA
Job Qualifications
Bachelor’s Degree In Business Administration, Finance, Or A Related Field.
Minimum Of 3 Years Experience In Personal Injury Claims Handling, Preferably Within The Insurance Industry.
Strong Knowledge Of State-Specific Regulations And Laws Regarding Personal Injury Protection (Pip) Claims.
Excellent Communication And Negotiation Skills To Effectively Interact With Customers, Attorneys, And Medical Professionals.
Attention To Detail And Ability To Manage A High Volume Of Claims While Meeting Strict Deadlines.
Required Skills
Documentation
Communication
Time Management
Multitasking
Attention To Detail
Negotiation
Customer Service
Analytical Thinking
Claims Processing
Medical Terminology
Investigation
Legal Knowledge
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Teamwork
Collaboration
Adaptability
Problem-Solving
