Welcome to Baptist Health South Florida, where we are dedicated to providing exceptional care and service to our patients. We are currently seeking a highly motivated and detail-oriented individual to join our team as a Patient Financial Associate 1 in the Admitting department. As a Patient Financial Associate, you will play a crucial role in ensuring the financial aspects of our patients’ care are handled efficiently and accurately. If you have a passion for helping others and possess strong organizational and communication skills, we encourage you to apply for this exciting opportunity. See below for the qualifications we are looking for in our ideal candidate.
Greet and welcome patients and their families upon arrival to the Admitting department in a friendly and professional manner.
Collect and verify patient demographic and insurance information accurately and efficiently.
Utilize computer systems to register patients, verify insurance coverage, and process payments.
Explain financial policies, procedures, and payment options to patients and answer any questions or concerns they may have.
Ensure all necessary forms and documents are completed and signed by the patient or their representative.
Collaborate with other departments and team members to obtain necessary information for billing and insurance processing.
Maintain confidentiality of patient information and adhere to HIPAA guidelines at all times.
Review and reconcile patient accounts, ensuring accuracy and completeness of charges and payments.
Address any discrepancies or issues with insurance companies or patients regarding billing and payments.
Provide excellent customer service by promptly responding to patient inquiries and resolving any concerns or complaints.
Stay updated on insurance billing and coding guidelines and regulations to ensure compliance and accuracy in all financial processes.
Assist in training and mentoring new team members as needed.
Keep track of daily tasks and prioritize workload to ensure all financial responsibilities are completed in a timely manner.
Maintain a positive and professional attitude while interacting with patients, families, and coworkers.
Continuously seek opportunities to improve processes and procedures to enhance patient satisfaction and department efficiency.
Where is this job?
This job is located at Marathon, FL 33050, USA
Job Qualifications
Minimum Of A High School Diploma Or Equivalent Education.
1-2 Years Of Experience In Healthcare Billing Or Financial Services.
Knowledge Of Medical Terminology And Insurance Procedures.
Excellent Customer Service And Communication Skills.
Proficiency In Computer Systems And Data Entry.
Required Skills
Data Entry
Customer Service
Cash Handling
Medical Billing
Medical Terminology
Appointment Scheduling
Financial Counseling
Insurance Verification
Hipaa Compliance
Claim Processing
Electronic Health Records (Ehr)
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Teamwork
Adaptability
Problem-Solving
Decision-Making
