Are you a compassionate and dedicated social worker looking for a dynamic and fast-paced role? Look no further than Baptist Health South Florida’s Emergency Room Social Worker Case Manager position! As part of our team, you will have the opportunity to make a meaningful impact on patients and their families during times of crisis. We are seeking candidates with a strong background in social work and a passion for providing comprehensive case management services. If you possess excellent communication and problem-solving skills and thrive in a collaborative environment, we encourage you to apply. Join us in our mission to provide exceptional care to our community.
Provide comprehensive case management services to patients and their families in the emergency room setting.
Assess the psychosocial needs of patients and develop individualized care plans.
Collaborate with healthcare team members to ensure coordinated and effective care for patients.
Advocate for patients and their families to ensure their needs are met and their voices are heard.
Provide emotional support and counseling to patients and families during times of crisis.
Connect patients and families with community resources and support services as needed.
Maintain accurate and timely documentation of all patient interactions and case management services provided.
Participate in interdisciplinary case conferences to discuss and review patient progress and needs.
Collaborate with outside agencies and organizations to facilitate discharge planning and post-hospital care.
Stay up-to-date on best practices and trends in social work and case management to continuously improve services provided.
Adhere to ethical and legal standards for social work practice.
Cultivate a supportive and inclusive environment for patients, families, and staff.
Participate in departmental and hospital initiatives and committees to improve the quality of care provided.
Support the mission and values of Baptist Health South Florida through actions and behaviors.
Maintain confidentiality and privacy of patient information in accordance with HIPAA regulations.
Where is this job?
This job is located at Boynton Beach, FL, USA
Job Qualifications
Bachelor’s Or Master’s Degree In Social Work: A Strong Educational Background In Social Work Is Essential For A Social Worker Case Manager In An Emergency Room Setting. This Provides The Necessary Knowledge And Skills To Effectively Assess And Support Patients In Crisis.
Current State License: A Valid And Current License To Practice As A Social Worker In The State Of Florida Is Necessary For This Role. This Ensures That The Candidate Has Met All The Requirements And Standards Set By The State For Social Work Practice.
Experience In Emergency Room Or Acute Care Setting: Previous Experience Working In A Fast-Paced Emergency Room Or Acute Care Setting Is Highly Desirable For This Role. It Demonstrates The Ability To Handle High-Stress Situations And Make Critical Decisions Quickly.
Strong Communication And Interpersonal Skills: As A Social Worker Case Manager In The Emergency Room, It Is Crucial To Have Excellent Communication And Interpersonal Skills. This Includes The Ability To Effectively Communicate With Patients, Families, And Other Healthcare Professionals, As Well As The Ability To Build Rapport And Establish Trust With Patients In Crisis.
Knowledge Of Crisis Intervention And Trauma-Informed Care: Emergency Room Social Workers Must Have A Strong Understanding Of Crisis Intervention And Trauma-Informed Care. This Includes Knowledge Of Mental Health Disorders, Substance Abuse, And Other Factors That May Contribute To A Patient’s Crisis, As Well As The Ability To Provide Appropriate Support And Resources.
Required Skills
Communication Skills
Case Management
Advocacy
Assessment Skills
Crisis Intervention
Cultural Sensitivity
Trauma-Informed Care
Resource Coordination
Multidisciplinary Collaboration
Crisis De-Escalation
Soft Skills
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time Management
Creativity
Teamwork
Adaptability
Problem-Solving
