Are you a natural leader with a passion for retail and a love for the Under Armor brand? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we have the perfect opportunity for you! We are currently seeking a highly motivated and results-driven Store Supervisor to join our team at Under Armor. In this role, you will be responsible for overseeing the daily operations of our store, ensuring an exceptional customer experience, and leading and developing a team of sales associates. If you have previous retail management experience, excellent communication and organizational skills, and a strong commitment to delivering excellence, we want to hear from you!
Manage and oversee the day-to-day operations of the store, including sales, inventory, and customer service.
Lead and develop a team of sales associates by providing guidance, training, and support to ensure they meet their goals and deliver exceptional customer service.
Set and maintain high standards for customer experience, ensuring that all customers receive excellent service and leave satisfied.
Monitor and analyze sales and customer data to identify trends and make strategic decisions to drive sales and improve the overall performance of the store.
Create and implement effective sales strategies, promotions, and events to drive traffic and increase sales.
Manage inventory levels, conduct regular audits, and work closely with the buying team to ensure the store is well-stocked with popular and in-demand products.
Ensure compliance with company policies and procedures, as well as health and safety regulations.
Handle customer complaints and resolve issues in a timely and professional manner.
Collaborate with other store supervisors and managers to share best practices and promote a positive and cohesive work environment.
Stay up-to-date with industry trends, market changes, and competitors to make informed decisions and maintain a competitive edge.
Conduct performance evaluations and provide feedback and coaching to employees to help them reach their full potential.
Assist with recruiting, hiring, and training new employees to ensure a strong and capable team.
Act as a brand ambassador and maintain a thorough knowledge of Under Armor products, values, and mission.
Manage budgets, expenses, and profitability to meet or exceed company targets.
Continuously strive to improve processes and procedures to increase efficiency and drive results.
Where is this job?
This job is located at 66482 Zweibrücken, Germany
Job Qualifications
Prior Supervisory Experience: Candidates Should Have A Minimum Of 2-3 Years Of Experience In A Supervisory Role, Preferably In A Retail Or Customer Service Setting. This Experience Should Demonstrate Strong Leadership Skills, The Ability To Manage A Team, And A Track Record Of Achieving Sales Targets.
In-Depth Knowledge Of Under Armor Products: A Store Supervisor Should Have A Comprehensive Understanding Of All Under Armor Products, Including Their Features, Benefits, And Target Markets. This Knowledge Is Essential For Providing Excellent Customer Service And Training Team Members.
Strong Communication Skills: As A Store Supervisor, Effective Communication Is Crucial For Managing A Team And Interacting With Customers. Candidates Should Have Excellent Verbal And Written Communication Skills, As Well As The Ability To Handle Difficult Situations With Professionalism And Empathy.
Proven Track Record Of Driving Sales: Under Armor Is A Retail Company, And The Store Supervisor Plays A Crucial Role In Achieving Sales Targets. Candidates Should Have A Proven Track Record Of Driving Sales And Meeting Or Exceeding Sales Goals In Their Previous Roles.
Organizational And Time-Management Skills: With Multiple Tasks And Responsibilities, A Store Supervisor Must Be Highly Organized And Efficient. Candidates Should Be Able To Prioritize Tasks, Delegate Responsibilities, And Manage Their Time Effectively To Ensure The Smooth Operation Of The Store.
Required Skills
Inventory Management
Communication
Time Management
Product Knowledge
Leadership
Customer Service
Merchandising
Teamwork
Organization
Problem-Solving
Sales Strategies
Retail Operations
Soft Skills
Communication
Conflict Resolution
Decision Making
Leadership
Time Management
Creativity
Teamwork
Adaptability
Problem-Solving
Empathy
