Welcome to Walgreens, where we believe in providing excellent care to our customers and making a positive impact in our communities. As a Pharmacy Technician, you will play a crucial role in helping us achieve our mission by assisting our pharmacists in accurately dispensing medications and providing exceptional customer service. We are looking for a dedicated and detail-oriented individual who is passionate about healthcare and has strong interpersonal skills. If you possess these qualities and meet the qualifications listed below, we would love to have you join our team!
Assist the pharmacist in accurately dispensing medications to customers.
Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
Maintain a clean and organized work environment to ensure a safe and efficient workflow.
Adhere to all pharmacy policies and procedures, including but not limited to, HIPAA regulations and controlled substance laws.
Process and input prescription orders accurately and efficiently into the pharmacy computer system.
Manage inventory and stock shelves with medications and supplies in a timely manner.
Answer customer questions and concerns regarding medications and refer them to the pharmacist when necessary.
Complete insurance billing and claims processing accurately and efficiently.
Collaborate with other pharmacy staff to ensure timely and accurate prescription fulfillment.
Attend and actively participate in all required training and continuing education programs.
Provide support to the pharmacist in monitoring and maintaining medication inventory levels.
Maintain positive and professional relationships with customers, coworkers, and healthcare professionals.
Follow all safety and security procedures in the pharmacy to prevent accidents and incidents.
Assist in maintaining accurate records and documentation, including patient profiles and prescription records.
Continuously strive to improve customer satisfaction by addressing customer feedback and concerns.
Keep up-to-date with industry developments and new medications, and share knowledge with the team.
Comply with all company policies and procedures, as well as state and federal laws and regulations.
Report any issues or concerns to the pharmacist or management in a timely manner.
Perform other duties as assigned by the pharmacist or management.
Where is this job?
This job is located at Wilmington, DE, USA
Job Qualifications
Excellent Customer Service And Communication Skills.
High School Diploma Or Equivalent Education.
Completion Of An Accredited Pharmacy Technician Training Program.
State Certification Or Licensure As A Pharmacy Technician.
Strong Knowledge Of Pharmaceutical Terminology, Medications, And Procedures.
Required Skills
Inventory Management
Communication
Time Management
Multitasking
Attention To Detail
Customer Service
Medication Dispensing
Medication Compounding
Insurance Billing
Drug Knowledge
Prescription Processing
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Attention To Detail
Teamwork
Adaptability
Problem-Solving
