Are you a customer service superstar with a passion for fashion? Do you thrive in a fast-paced, retail environment? If so, we have an exciting opportunity for you! JCPenney is seeking a Sales Floor Assistant to join our dynamic team. Our ideal candidate is a friendly and outgoing individual with excellent communication skills and a strong work ethic. As a Sales Floor Assistant, you will play a critical role in providing exceptional customer service and ensuring a positive shopping experience for our valued customers. If you’re ready to take your career to the next level, apply now and join the JCPenney family!
Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
Maintain a thorough knowledge of current fashion trends and JCPenney products to effectively assist customers with their shopping needs.
Actively listen to and address customer inquiries, concerns, and complaints, ensuring a positive shopping experience for all customers.
Assist in maintaining a clean, organized, and visually appealing sales floor by replenishing merchandise and maintaining visual standards.
Collaborate with team members to ensure efficient and timely completion of tasks and projects.
Utilize strong communication skills to effectively communicate with customers, team members, and management.
Continuously strive to meet and exceed sales goals and targets set by management.
Demonstrate a strong work ethic by being punctual, reliable, and proactive in completing tasks and responsibilities.
Contribute to a positive and inclusive work environment by promoting teamwork and fostering a culture of support and respect.
Demonstrate a willingness to learn and adapt to changes in processes and procedures, and actively participate in training and development opportunities.
Adhere to all company policies and procedures, including safety and security protocols, to ensure a safe and comfortable shopping environment for customers and employees.
Represent JCPenney in a professional manner at all times and maintain a positive brand image.
Where is this job?
This job is located at Plantation, FL, USA
Job Qualifications
Excellent Customer Service Skills: A Sales Floor Assistant At Jcpenney Should Possess Exceptional Communication And Interpersonal Skills To Provide A Positive Shopping Experience For Customers.
Knowledge Of Retail Operations: The Ideal Candidate Should Have A Good Understanding Of Retail Operations, Including Product Placement, Inventory Management, And Store Policies And Procedures.
Sales And Merchandising Experience: Previous Experience In Sales And Merchandising Is Preferred. The Candidate Should Have A Strong Understanding Of Product Features, Benefits, And Pricing To Assist Customers And Drive Sales.
Team Player: A Sales Floor Assistant Should Be A Team Player, Able To Work Collaboratively With Other Team Members To Achieve Store Goals And Targets.
Flexibility And Adaptability: This Role Requires The Ability To Adapt To Changing Situations And Work In A Fast-Paced Retail Environment. The Candidate Should Also Be Willing To Work Flexible Hours, Including Evenings And Weekends, As Per The Store’s Needs.
Required Skills
Inventory Management
Communication
Time Management
Product Knowledge
Problem Solving
Organizational Skills
Customer Service
Cash Handling
Visual Merchandising
Teamwork
Sales Techniques
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Critical Thinking
Teamwork
Adaptability
Problem-Solving
