Are you a hands-on problem solver with a passion for technology? Do you have experience in repairing and maintaining production equipment? If so, Canon is seeking a talented Field Service Technician II to join our team! In this role, you will have the opportunity to work with cutting-edge production equipment and provide exceptional technical support to our valued customers. Our ideal candidate is a highly motivated individual with a strong understanding of mechanical and electrical systems, excellent communication skills, and a customer-centric mindset. If you are ready to take your career to the next level, we want to hear from you!
Repair and maintain production equipment: The Field Service Technician II is responsible for troubleshooting, repairing, and maintaining production equipment to ensure optimal functionality and minimize downtime.
Provide technical support: The technician will be responsible for providing technical support to customers, both on-site and remotely, to resolve any issues or concerns with their production equipment.
Work with cutting-edge technology: The technician will have the opportunity to work with the latest production equipment and tools, staying up-to-date with industry advancements and trends.
Perform hands-on problem-solving: This role requires a hands-on approach to problem-solving, utilizing technical knowledge and skills to identify and solve issues with production equipment.
Strong understanding of mechanical and electrical systems: The ideal candidate will have a strong understanding of mechanical and electrical systems, as well as the ability to read and interpret technical manuals and diagrams.
Excellent communication skills: The technician must have excellent communication skills to effectively communicate with customers, colleagues, and other stakeholders.
Customer-centric mindset: Canon values customer satisfaction, and the Field Service Technician II must have a customer-centric mindset, prioritizing the needs and concerns of customers.
Highly motivated and proactive: The technician should be highly motivated, proactive, and able to work independently, taking initiative to solve problems and complete tasks efficiently.
Adhere to safety protocols: The technician must adhere to all safety protocols and guidelines while working with production equipment to ensure a safe working environment.
Maintain detailed records: The technician is responsible for maintaining accurate and detailed records of all maintenance and repair activities, including parts used and time spent on each task.
Where is this job?
This job is located at Carmel, IN, USA
Job Qualifications
Technical Expertise: A Field Service Technician Ii Must Have A Strong Understanding Of Production Equipment And Be Able To Troubleshoot And Repair Various Types Of Machinery. This Includes Knowledge Of Mechanical, Electrical, And Computer Systems.
Experience In The Industry: Candidates Should Have A Minimum Of 3-5 Years Of Experience Working With Production Equipment In A Field Service Or Similar Role. This Ensures They Have A Deep Understanding Of The Equipment And Are Able To Handle Complex Issues.
Customer Service Skills: As A Field Service Technician Ii, The Candidate Will Be Interacting With Customers On A Daily Basis. Therefore, Strong Communication And Customer Service Skills Are Essential To Provide A Positive Experience For Customers.
Time Management And Organization: The Role Of A Field Service Technician Ii Requires The Ability To Manage Multiple Tasks And Prioritize Work Effectively. This Includes Managing A Schedule Of Service Calls, Ordering And Tracking Parts, And Documenting Service Activities.
Problem-Solving Abilities: Field Service Technicians Ii Must Be Able To Quickly Identify And Solve Problems With Production Equipment. This Requires Critical Thinking Skills And The Ability To Work Well Under Pressure To Minimize Downtime For Customers.
Required Skills
Inventory Management
Troubleshooting
Time Management
Customer Service
Equipment Maintenance
Equipment Installation
Diagnostic Testing
Safety Protocols
Calibration
Electrical Systems
Software Updates
Mechanical Repairs
Soft Skills
Communication
Conflict Resolution
Leadership
Time Management
Interpersonal Skills
Creativity
Critical Thinking
Teamwork
Adaptability
Problem-Solving
