Welcome to the dynamic and innovative world of Canon, a global leader in imaging solutions. We are seeking a Sales Support Representative II to join our team and provide exceptional support to our sales team. As a Sales Support Representative II, you will play a crucial role in ensuring the success of our sales efforts by providing top-notch administrative and customer service support. We are looking for a highly organized and detail-oriented individual with a passion for customer service and a drive to exceed expectations. If you have a strong background in sales support and thrive in a fast-paced and collaborative environment, we want to hear from you. Join us in our mission to inspire creativity and empower businesses with our cutting-edge imaging solutions.
Provide administrative support to the sales team by managing and maintaining sales records, reports, and databases.
Serve as the first point of contact for customer inquiries and provide exceptional customer service by answering questions and resolving issues in a timely and professional manner.
Assist in the preparation of sales presentations, proposals, and contracts.
Collaborate with the sales team to ensure accurate and timely order processing, shipment, and delivery of products.
Keep track of inventory levels and coordinate with relevant departments to ensure product availability.
Conduct market research and analysis to identify potential sales opportunities.
Manage and organize trade shows, events, and other promotional activities to support the sales team.
Develop and maintain strong relationships with customers to foster loyalty and drive repeat business.
Stay up-to-date on industry trends and competitor activities to provide valuable insights and recommendations to the sales team.
Continuously strive to improve processes and procedures to increase efficiency and effectiveness of sales support.
Where is this job?
This job is located at Mt Laurel Township, NJ, USA
Job Qualifications
Minimum Of 2-3 Years Of Experience In A Sales Support Or Customer Service Role, Preferably In A Technology Or Electronics Industry.
Strong Knowledge And Understanding Of Canon Products And Services, With The Ability To Effectively Communicate Product Features And Benefits To Customers.
Proficient In Microsoft Office Suite And Crm Software, With A Proven Track Record Of Managing And Organizing Customer Data And Sales Reports.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Customers And Internal Sales Teams.
Bachelor’s Degree In Business, Marketing, Or A Related Field, Or Equivalent Combination Of Education And Experience.
Required Skills
Communication Skills
Time Management
Product Knowledge
Attention To Detail
Organizational Skills
Customer Service
Order Processing
Sales Support
Teamwork
Problem-Solving
Technical Proficiency
Soft Skills
Communication
Conflict Resolution
Customer Service
Leadership
Time Management
Creativity
Attention To Detail
Teamwork
Adaptability
Problem-Solving
