Are you a passionate and skilled sales professional with a love for fine jewelry? Do you thrive in a fast-paced, customer-focused environment? If so, we have an exciting opportunity for you as a Fine Jewelry Commission Sales Associate at JCPenney. As a part of our dynamic team, you will have the opportunity to showcase your sales expertise and help our customers find the perfect piece of jewelry to add to their collection. We are looking for individuals who have a strong attention to detail, excellent communication skills, and a drive to meet and exceed sales goals. Join us in creating a memorable shopping experience for our customers and be a part of a company that values diversity, inclusion, and growth.
Develop and maintain a strong understanding of our fine jewelry products and services.
Greet and engage customers with a friendly and professional demeanor.
Utilize strong sales skills to identify customer needs and recommend appropriate fine jewelry products.
Build and maintain relationships with customers to foster repeat business.
Meet and exceed sales goals by consistently closing sales and upselling products.
Provide excellent customer service by addressing any inquiries or concerns and ensuring customer satisfaction.
Stay up-to-date on industry trends and product knowledge to effectively communicate product features and benefits to customers.
Collaborate with team members and store management to achieve overall sales objectives.
Accurately complete sales transactions and maintain proper documentation.
Maintain a clean and organized sales floor and merchandise displays.
Follow company policies and procedures, including but not limited to security and loss prevention measures.
Continuously strive to improve sales techniques and customer service skills.
Adhere to company values of diversity, inclusion, and growth in all interactions with customers and team members.
Participate in ongoing training and development opportunities to enhance sales skills and product knowledge.
Consistently represent the JCPenney brand and maintain a professional image at all times.
Where is this job?
This job is located at Arcadia, CA, USA
Job Qualifications
Knowledge Of Fine Jewelry: The Ideal Candidate Should Have A Strong Understanding Of Different Types Of Fine Jewelry, Including Diamonds, Gemstones, And Precious Metals.
Sales Skills: A Successful Fine Jewelry Commission Sales Associate Should Possess Excellent Sales Skills, Including The Ability To Build Relationships With Customers, Upsell Products, And Meet Sales Targets.
Customer Service Experience: This Role Requires Strong Customer Service Skills, As The Candidate Will Be Responsible For Providing A High Level Of Service To Customers, Including Assisting With Product Selection, Answering Questions, And Handling Any Issues Or Concerns.
Product Knowledge: A Comprehensive Knowledge Of Jcpenney’s Fine Jewelry Products Is Essential For This Role. This Includes Understanding The Features And Benefits Of Different Products, As Well As Being Able To Effectively Communicate This Information To Customers.
Teamwork And Collaboration: The Ideal Candidate Should Be A Team Player And Able To Work Collaboratively With Colleagues And Other Departments To Achieve Sales Goals And Provide Exceptional Customer Service. This Includes Being Able To Communicate Effectively, Share Knowledge And Ideas, And Support Each Other In Reaching Common Objectives.
Required Skills
Communication Skills
Inventory Management
Time Management
Product Knowledge
Attention To Detail
Customer Service
Visual Merchandising
Teamwork
Problem-Solving
Upselling
Sales Techniques
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
