Are you a highly skilled and motivated individual looking for a challenging yet rewarding career opportunity? Look no further than Beckman Coulter! As a global leader in the medical technology industry, we are seeking a Field Service Engineer to join our team in the Albany, NY area. In this role, you will have the opportunity to utilize your technical expertise to provide exceptional service and support to our customers. We are looking for someone with a strong background in engineering and a passion for problem-solving. If you thrive in a fast-paced environment and have a strong desire to make a difference in the healthcare industry, we want to hear from you!
Provide exceptional service and support to customers in the Albany, NY area.
Utilize technical expertise to troubleshoot and resolve issues with medical technology equipment.
Conduct preventive maintenance and repairs on medical equipment to ensure optimal performance and customer satisfaction.
Collaborate with customers to understand their needs and provide customized solutions.
Keep up-to-date with industry trends and advancements in medical technology.
Maintain accurate records of service calls, repairs, and inventory.
Communicate effectively with team members and customers to provide timely updates on service requests.
Follow all safety protocols and adhere to company policies and procedures.
Continuously improve service processes and procedures to increase efficiency and customer satisfaction.
Represent the company in a professional manner and uphold its reputation for high-quality service.
Where is this job?
This job is located at Albany, NY, USA
Job Qualifications
Strong Troubleshooting And Problem-Solving Skills.
Excellent Communication And Customer Service Skills.
Bachelor’s Degree In Engineering Or A Related Technical Field.
Minimum Of 2-3 Years Of Experience In Field Service Or A Related Role.
Knowledge And Experience With Laboratory Equipment And Instrumentation.
Required Skills
Training
Troubleshooting
Communication
Time Management
Technical Support
Analytical Skills
Customer Service
Equipment Maintenance
Problem-Solving
Repair
Diagnostics
Calibration
Soft Skills
Communication
Conflict Resolution
Leadership
Time Management
Interpersonal Skills
Creativity
Critical Thinking
Teamwork
Adaptability
Problem-Solving
