Welcome to JCPenney! We are currently seeking a dynamic and passionate Fine Jewelry Commission Sales Associate to join our team. As a member of our team, you will have the opportunity to work with high-end jewelry pieces and provide exceptional customer service to our valued clients. We are looking for someone who is knowledgeable about fine jewelry, has a natural flair for sales, and is committed to creating a memorable shopping experience for our customers. If you have a keen eye for detail, a strong sales background, and a love for all things sparkly, we would love to have you as part of our team. Keep reading to learn more about this exciting opportunity!
Greet customers and provide a warm and friendly welcome to the store.
Have a thorough understanding of the JCPenney brand and its values to effectively represent the company.
Assist customers in finding and selecting high-end jewelry pieces that meet their needs and preferences.
Provide excellent product knowledge and educate customers on the quality and value of the jewelry pieces.
Meet and exceed sales goals by actively engaging with customers, building relationships, and upselling products.
Maintain a clean and organized jewelry department to ensure an enjoyable shopping experience for customers.
Process transactions accurately and efficiently using the store’s POS system.
Handle customer inquiries, complaints, and returns in a professional and timely manner.
Stay updated on current trends and styles in the fine jewelry industry to effectively assist customers.
Attend training and development sessions to continuously improve product knowledge and sales techniques.
Collaborate with team members and managers to achieve store sales goals and ensure a cohesive work environment.
Uphold the company’s customer service standards and provide exceptional service to every customer.
Follow all safety and security procedures to protect the store’s merchandise and assets.
Continuously strive to enhance the customer experience and provide feedback on ways to improve sales and service.
Maintain a positive and professional attitude while representing the JCPenney brand.
Where is this job?
This job is located at Lubbock, TX, USA
Job Qualifications
Knowledge Of Fine Jewelry: Candidates Should Have A Deep Understanding Of Fine Jewelry, Including The Different Types Of Materials, Stones, And Styles. They Should Also Be Able To Educate Customers On The Quality And Value Of Different Pieces.
Sales Experience: A Successful Candidate Should Have Previous Sales Experience, Preferably In A Luxury Retail Setting. They Should Be Able To Confidently Approach Customers, Understand Their Needs, And Close Sales.
Customer Service Skills: Excellent Customer Service Is Essential In A Commission-Based Sales Environment. Candidates Should Have Strong Communication Skills, Be Able To Build Relationships With Customers, And Handle Any Potential Issues Or Concerns With Tact And Professionalism.
Product Knowledge: In Addition To Fine Jewelry, Candidates Should Have A Broad Knowledge Of Other Products Sold At Jcpenney. This Will Allow Them To Cross-Sell And Upsell To Customers, Increasing Sales And Commission Opportunities.
Results-Driven: This Role Is Commission-Based, So Candidates Should Be Highly Motivated And Results-Driven. They Should Be Able To Set And Achieve Sales Goals, And Be Comfortable Working In A Fast-Paced, Competitive Environment.
Required Skills
Inventory Management
Communication
Time Management
Product Knowledge
Negotiation
Customer Service
Merchandising
Relationship Building
Visual Merchandising
Upselling
Sales Techniques
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Critical Thinking
Teamwork
Adaptability
Problem-Solving
