Welcome to Reinsurance Group of America! We are seeking an enthusiastic and detail-oriented Associate Claims Examiner to join our growing team. As an Associate Claims Examiner, you will play a crucial role in ensuring the accuracy and efficiency of our claims processing. This is an excellent opportunity for someone who is looking to start their career in the insurance industry and has a strong interest in claims. If you have excellent communication skills, strong analytical abilities, and a passion for providing exceptional customer service, we want to hear from you! See below for the required qualifications to be considered for this role.
Process Claims: The Associate Claims Examiner will be responsible for accurately and efficiently processing a high volume of claims on a daily basis.
Verify Information: The Associate Claims Examiner will be responsible for verifying all relevant information provided by the claimant, including policy details, coverage information, and any supporting documentation.
Analyze Claims: The Associate Claims Examiner will be responsible for analyzing claims to determine coverage, liability, and potential fraud, and making appropriate decisions based on company policies and procedures.
Communicate with Policyholders: The Associate Claims Examiner will be responsible for communicating with policyholders to gather additional information, provide updates on claim status, and address any questions or concerns they may have.
Collaborate with Team: The Associate Claims Examiner will work closely with other members of the claims team, including adjusters, to ensure timely and accurate resolution of claims.
Maintain Accurate Records: The Associate Claims Examiner will be responsible for maintaining accurate and up-to-date records of all claims processed, including documentation of decision-making processes and any relevant correspondence.
Adhere to Company Policies: The Associate Claims Examiner will be expected to adhere to all company policies and procedures, as well as industry regulations, in the handling of claims.
Provide Exceptional Customer Service: The Associate Claims Examiner will be responsible for providing exceptional customer service to policyholders, agents, and other stakeholders throughout the claims process.
Stay Informed of Industry Trends: The Associate Claims Examiner will be expected to stay informed of industry trends and best practices in claims processing, and continually seek opportunities for professional development.
Contribute to Team Goals: The Associate Claims Examiner will be responsible for actively contributing to team goals, including meeting departmental targets for accuracy, efficiency, and customer satisfaction.
Where is this job?
This job is located at Chesterfield, MO, USA
Job Qualifications
Strong Analytical And Problem-Solving Skills
Bachelor’s Degree In Business, Finance, Or A Related Field
Minimum Of 2 Years Of Experience In Insurance Claims Processing Or Related Field
Knowledge Of Insurance Industry Regulations And Compliance Standards
Excellent Communication And Customer Service Skills
Required Skills
Communication Skills
Data Analysis
Time Management
Attention To Detail
Negotiation
Customer Service
Claims Processing
Risk Assessment
Problem-Solving
Team
Policy Interpretation
Claims Investigation
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Attention To Detail
Teamwork
Adaptability
Problem-Solving
