Are you a strategic thinker with a passion for providing exceptional client service? Do you have experience managing and leading a team to drive business growth? If so, we have an exciting opportunity for you to join our team as a Client Consulting Senior Manager at Visa. In this role, you will be responsible for providing consulting services to our clients, building strong relationships, and driving business results. We are looking for a dynamic individual with strong leadership skills and a deep understanding of the payment industry. Join us and be a part of shaping the future of payments.
Develop and implement strategic consulting plans for clients to drive business growth and achieve KPIs.
Lead and manage a team of consultants to ensure high-quality client service delivery.
Build and maintain strong relationships with clients to understand their needs and provide tailored solutions.
Collaborate with cross-functional teams to identify and address client pain points and business opportunities.
Monitor industry trends and provide insights to clients on how to stay ahead of the competition.
Conduct market research and analysis to identify potential areas for growth and improvement.
Use data and analytics to measure and track the success of consulting initiatives and make data-driven recommendations.
Develop and deliver presentations and reports to clients on consulting projects and progress.
Mentor and coach team members to enhance their skills and capabilities.
Stay up-to-date with the latest advancements and developments in the payment industry and share knowledge with the team and clients.
Represent Visa in industry events and conferences to showcase our consulting services and expertise.
Ensure compliance with company policies, procedures, and regulatory requirements in all consulting activities.
Where is this job?
This job is located at Auckland, New Zealand
Job Qualifications
Extensive Experience In Client Consulting: The Ideal Candidate Should Have At Least 8-10 Years Of Experience In Client Consulting, Preferably In The Financial Services Industry. This Experience Should Include Building And Maintaining Relationships With Clients, Managing Complex Consulting Projects, And Delivering Results That Drive Business Growth.
Strong Leadership And Management Skills: The Client Consulting Senior Manager Will Be Responsible For Leading A Team Of Consultants And Managing Multiple Projects Simultaneously. Therefore, The Candidate Should Possess Excellent Leadership And Management Skills To Successfully Guide And Motivate Their Team Towards Achieving Project Goals.
In-Depth Knowledge Of Payments Industry: Visa Is A Leading Global Payments Technology Company, And The Ideal Candidate Should Have A Deep Understanding Of The Payments Industry, Including Trends, Challenges, And Emerging Technologies. This Knowledge Will Enable The Candidate To Provide Valuable Insights And Strategic Recommendations To Clients.
Excellent Communication And Presentation Skills: As A Client Consulting Senior Manager, The Candidate Will Be Required To Communicate Complex Ideas And Concepts To Clients, Both Verbally And In Writing. Therefore, Strong Communication And Presentation Skills Are Essential For Effectively Delivering Presentations, Proposals, And Reports To Clients.
Analytical And Problem-Solving Abilities: The Candidate Should Have Strong Analytical And Problem-Solving Skills To Identify Client Needs, Gather And Analyze Data, And Develop Innovative Solutions To Complex Business Problems. This Skillset Will Enable The Candidate To Provide Valuable Strategic Consulting Services To Clients And Drive Business Growth.
Required Skills
Strategic Planning
Project Management
Data Analysis
Communication
Business Development
Negotiation
Financial Management
Team Leadership
Risk Assessment
Client Relationships
Problem-Solving
Stakeholder Management
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Teamwork
Active Listening
Adaptability
Problem-Solving