Job Opportunity: Customer Service Advisor
Salary: £23,795 – £24,064 per annum (with potential for incentives and bonuses)
Location: [Insert Location]
We are currently recruiting for Customer Service Advisors who are passionate about helping others and thrive in a dynamic, customer-focused environment. If you’re a confident communicator with a knack for building relationships, this could be the perfect role for you.
Benefits:
- Salary Progression: Starting salary up to £23,795, rising to £24,064 after 8 months.
- Incentives & Bonuses: Potential to earn additional income based on performance.
- Online GP Access: 24/7 access to a GP via telephone or video for you and your immediate family—fully funded by us.
- Carer’s Leave: Market-leading paid carer’s leave (up to 2 weeks off) for those supporting family or friends who are disabled, ill, or elderly.
- Family Leave: Equal maternity, paternity, and adoption leave. All parents get 18 weeks full pay and 8 weeks half pay in the first year.
- Employee Discounts: Huge discounts on products, including mobile and broadband services—saving you hundreds each year.
- Career Development: We’re passionate about developing our people and will support you in carving your own career path.
- Season Ticket Loan: A travel loan to cover the cost of your commute, paid up front.
- Volunteering Days: Paid days off to give back to your community.
- Healthcare: Optional private healthcare and dental coverage for you and your family.
Key Responsibilities:
- Provide excellent customer service to existing and potential clients.
- Handle inbound and outbound calls confidently.
- Engage with customers, identify their needs, and offer the best solutions.
- Provide product and service information, assisting customers in making informed decisions.
- Work towards individual and team targets.
Ideal Candidate:
- Excellent Communication Skills: You should be a confident speaker who enjoys engaging with customers.
- Relationship Builder: Whether it’s through previous work or personal experiences, you should be adept at building rapport.
- Problem Solver: Able to quickly understand customer needs and provide solutions.
- Sales Experience: Previous experience in customer service or sales is a plus, but not essential.
- Positive Attitude: You enjoy helping people and thrive in a fast-paced, team-oriented environment.
Training:
- Comprehensive training is provided to ensure you have the knowledge and skills to succeed in this role.
How to Apply:
If you’re ready to embark on an exciting career path with the opportunity for growth and competitive benefits, apply today to join our team as a Customer Service Advisor.
This opportunity offers great pay, excellent benefits, and a chance to make a real difference in your career. Don’t miss out—apply now!
Customer Service Advisor: Work from Home id-5027
