Are you a hands-on problem solver with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy working with cutting-edge technology? If so, we have an exciting opportunity for you to join the PepsiCo team as a Field Service Technician (PES). As a member of our dynamic team, you will play a crucial role in ensuring the smooth operation of our production equipment and providing top-notch technical support to our valued customers. This role requires a highly motivated and skilled individual with a strong background in mechanical and electrical systems. If you have a knack for troubleshooting and a desire to continuously learn and grow, we encourage you to apply for this position. Come be a part of our team and help us deliver the highest quality products to our customers!
Troubleshoot and repair production equipment to ensure uninterrupted operation
Provide exceptional customer service by responding promptly to service calls and addressing customers’ concerns
Conduct regular maintenance checks and implement preventative measures to minimize equipment downtime
Use technical knowledge and expertise to identify and resolve complex mechanical and electrical issues
Collaborate with production team to identify and implement process improvements
Maintain accurate records of service visits, inventory, and equipment maintenance
Continuously update knowledge and skills through training and staying up-to-date with technological advancements
Comply with safety regulations and company policies while performing job duties
Communicate effectively with team members, customers, and management to provide timely updates and reports on equipment status
Flexibility to work in a fast-paced and ever-changing environment to meet production demands
Represent the company in a professional and positive manner at all times.
Where is this job?
This job is located at Midland, TX, USA
Job Qualifications
Technical Knowledge And Experience: A Field Service Technician At Pepsico Should Have A Strong Technical Background And Experience In Troubleshooting And Repairing Equipment, Such As Vending Machines, Coolers, And Dispensers.
Customer Service Skills: As A Field Service Technician, You Will Be Responsible For Interacting With Customers On A Regular Basis. Therefore, Excellent Communication And Customer Service Skills Are Essential For This Role.
Time Management And Organization: Pepsico’s Field Service Technicians Are Often Required To Travel And Service Multiple Locations In A Day. The Ability To Manage Time Effectively And Stay Organized Is Crucial To Ensure Timely And Efficient Completion Of Tasks.
Mechanical And Electrical Aptitude: This Job Requires A Combination Of Mechanical And Electrical Skills. A Field Service Technician Should Have A Good Understanding Of Both To Be Able To Diagnose And Fix Issues With Pepsico’s Equipment.
Physical Fitness And Stamina: The Job Of A Field Service Technician Can Be Physically Demanding, As It Involves Lifting And Moving Heavy Equipment. Therefore, Candidates Should Be Physically Fit And Have The Stamina To Perform These Tasks.
Required Skills
Communication Skills
Inventory Management
Troubleshooting
Time Management
Customer Service
Equipment Maintenance
Mechanical Aptitude
Problem-Solving
Technical Knowledge
Safety Protocols
Electrical Systems
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Critical Thinking
Teamwork
Adaptability
Problem-Solving
