Are you a passionate and knowledgeable footwear enthusiast looking to take your career to the next level? Under Armor is seeking a dynamic and driven individual to join our team as a Lead Associate for our Footwear department. As a Lead Associate, you will be responsible for providing exceptional customer service, leading a team of associates, and driving sales in our fast-paced and exciting retail environment. If you have a strong background in footwear and a desire to excel in a leadership role, we want to hear from you!
Provide exceptional customer service to all customers in the footwear department.
Lead a team of associates by setting a positive example and providing guidance and support.
Train new associates on company policies, procedures, and product knowledge.
Monitor inventory levels and coordinate with management to ensure adequate stock levels are maintained.
Assist in creating and implementing sales strategies to drive revenue and meet sales targets.
Stay updated on current footwear trends and new product releases in the market.
Collaborate with other departments to ensure a seamless and efficient shopping experience for customers.
Handle customer complaints and resolve any issues in a timely and professional manner.
Maintain a clean and organized sales floor, ensuring all merchandise is properly displayed and priced.
Conduct regular performance evaluations for team members and provide feedback for improvement.
Foster a positive and inclusive work environment by promoting teamwork and open communication.
Attend company meetings and training sessions to stay informed on company updates and policies.
Adhere to all company policies and procedures, including safety and security protocols.
Assist with visual merchandising and product placement to attract and engage customers.
Continuously strive to meet and exceed sales goals and customer satisfaction metrics.
Where is this job?
This job is located at Cabazon, CA 92230, USA
Job Qualifications
Excellent Communication And Customer Service Skills
Minimum Of 2 Years Of Experience In Retail Sales, Preferably In Footwear
Strong Knowledge Of Athletic Footwear And Current Trends In The Industry
Ability To Lead And Motivate A Team Of Associates To Achieve Sales Goals
Proficient In Pos Systems And Inventory Management
Required Skills
Inventory Management
Communication
Time Management
Product Knowledge
Problem Solving
Customer Service
Merchandising
Visual Merchandising
Team Leadership
Training And Development
Sales Techniques
Soft Skills
Communication
Conflict Resolution
Leadership
Time Management
Creativity
Flexibility
Teamwork
Adaptability
Problem-Solving
Empathy
