Welcome to CBRE Group, the world’s largest commercial real estate services and investment firm. We are seeking a Mailroom Services Coordinator to join our dynamic team and manage the daily operations of our mailroom. This role requires a detail-oriented individual with exceptional organizational skills and a passion for providing excellent customer service. As the Mailroom Services Coordinator, you will play a crucial role in ensuring the smooth and efficient flow of incoming and outgoing mail, packages, and deliveries. If you thrive in a fast-paced environment and possess the qualifications we are looking for, we invite you to apply and be a part of our talented team.
Oversee the daily operations of the mailroom, including sorting, distributing, and processing incoming and outgoing mail and packages.
Maintain accurate records of all incoming and outgoing mail and packages.
Ensure timely and efficient delivery of mail and packages to the appropriate recipients.
Coordinate with internal departments and external vendors to manage and track all mail and package deliveries.
Monitor and maintain the mailroom equipment, including postage meters, printers, and scanners.
Train and supervise mailroom staff to ensure they are following proper procedures and providing excellent customer service.
Troubleshoot any issues or discrepancies with mail or packages and take appropriate action to resolve them.
Maintain a safe, clean, and organized mailroom environment.
Assist with budget management and ordering of necessary supplies for the mailroom.
Adhere to all company policies and procedures and ensure compliance with mailroom regulations and laws.
Handle any special requests or urgent deliveries in a timely and professional manner.
Continuously seek ways to improve processes and increase efficiency within the mailroom.
Provide excellent customer service to all employees and clients who utilize the mailroom services.
Act as a point of contact for any mail-related inquiries or concerns.
Collaborate with other departments to ensure smooth and efficient communication and coordination of mailroom services.
Maintain confidentiality and handle sensitive information with discretion.
Keep up-to-date with industry trends and best practices in mailroom operations.
Perform other duties as assigned by management.
Where is this job?
This job is located at Indianapolis, IN, USA
Job Qualifications
High School Diploma Or Equivalent Education Required, Bachelor’s Degree Preferred.
Minimum Of 2 Years Of Experience In A Mailroom Or Office Services Role, Preferably In A Corporate Or Professional Services Environment.
Proficient Computer Skills And Knowledge Of Microsoft Office Applications.
Excellent Organizational And Time-Management Skills With The Ability To Prioritize Tasks And Meet Deadlines.
Strong Communication And Interpersonal Skills, With The Ability To Interact With All Levels Of Employees And Clients.
Required Skills
Communication Skills
Data Entry
Inventory Management
Time Management
Multitasking
Attention To Detail
Organizational Skills
Customer Service
Teamwork
Problem-Solving
Mail Processing
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Critical Thinking
Teamwork
Adaptability
Problem-Solving
