Dispatcher (Part-Time)
Location: Southwest Florida
Company: Leading Water Treatment Company
We are seeking a reliable and organized Dispatcher to manage phone calls and service requests for our water treatment business. This role involves answering calls, messages, and emails during weekdays and managing weekend on-call responsibilities. If you have dispatching experience or are eager to learn, we will provide comprehensive training to help you succeed.
Weekday Responsibilities (7am – 11am, Monday – Friday):
- Answer phones, check text messages, and respond to emails regarding service requests.
- Coordinate and schedule jobs for technicians as needed.
- Ensure excellent customer service and accurate handling of service requests.
- Pay: $20/hour, depending on experience.
Weekend On-Call Responsibilities (5pm Friday to Late Sunday Night):
- Average 10 calls per weekend, each lasting a few minutes.
- Respond promptly to emergency calls, assess customer issues, and book technician appointments using ServiceTitan.
- Pay: $150/weekend + $10 per booked job.
- Aim to answer all calls, except those before 7am or after 11pm. Return any missed calls immediately.
Qualifications:
- Previous experience in dispatching is a plus, but we will train you on specific business practices.
- Strong communication skills and a customer-focused attitude.
- Ability to manage time effectively and handle multiple requests simultaneously.
- Comfortable using dispatching software (training provided for ServiceTitan).
- Reliable and responsive, especially during weekend on-call hours.
About Us:
We are a leading water treatment company in Southwest Florida, dedicated to providing high-quality water solutions to our community. Join our team and play a key role in helping us deliver outstanding customer service.
Apply now and help us continue providing essential services to our customers while gaining valuable experience in the water treatment industry!
Mornings and Weekend Dispatcher – Flexible Hours! id-5064
