Welcome to Baptist Health South Florida, where we value our patients’ well-being above all else. As a Patient Financial Associate 1 in our Patient Access department, you will play a crucial role in ensuring our patients have a seamless and positive experience from the moment they enter our facilities. This position requires someone who is organized, detail-oriented, and compassionate towards our patients’ financial needs. Join our team and make a difference in the lives of those we serve.
Greet and welcome patients in a friendly and professional manner.
Collect and verify patient demographic and insurance information accurately and efficiently.
Educate patients on their financial responsibilities, including insurance coverage and payment options.
Assist patients with completing necessary forms and paperwork.
Maintain patient confidentiality and adhere to HIPAA regulations.
Work closely with insurance companies to verify coverage and obtain authorizations as needed.
Communicate effectively with patients and team members to ensure a smooth and timely registration process.
Coordinate with other departments to resolve any registration or billing issues.
Review patient accounts and ensure all charges are accurately captured.
Process payments and reconcile daily deposits.
Maintain organized and accurate patient records.
Provide exceptional customer service to patients and their families.
Keep up-to-date with insurance and billing regulations.
Participate in training and development opportunities.
Contribute to a positive and collaborative work environment.
Where is this job?
This job is located at Miami, FL, USA
Job Qualifications
High School Diploma Or Equivalent, With Preference For An Associate’s Degree In Business Administration Or Related Field.
Minimum Of 1 Year Experience In A Healthcare Setting, Preferably In A Patient Financial Services Or Patient Access Role.
Strong Understanding Of Medical Terminology And Insurance Processes, Including Knowledge Of Medicare, Medicaid, And Commercial Insurance Plans.
Excellent Communication And Customer Service Skills, With The Ability To Effectively Communicate With Patients, Insurance Companies, And Healthcare Providers.
Proficient In Computer Skills, Including Experience With Electronic Medical Records And Billing Systems.
Required Skills
Data Entry
Customer Service
Coding
Billing
Medical Terminology
Payment Processing
Financial Counseling
Insurance Verification
Patient Registration
Electronic Health Records
Medicare/Medicaid Knowledge
Soft Skills
Communication
Leadership
Time Management
Work Ethic
Interpersonal Skills
Creativity
Teamwork
Adaptability
Problem-Solving
Empathy
