Welcome to Canon, a leading provider of imaging and optical products. We are currently seeking a motivated and passionate individual to join our team as a Representative, Sales Consumables I for our Inside Sales Support division. As a Representative, you will play a crucial role in driving sales and supporting our customers with their consumable needs. This is a great opportunity for someone who is customer-focused, results-driven, and has a strong interest in sales. If you have a knack for building relationships and thrive in a fast-paced environment, we encourage you to apply for this exciting position.
Build and maintain strong relationships with customers to understand their consumable needs and provide exceptional service.
Proactively identify and pursue new sales opportunities within assigned territory to meet or exceed sales targets.
Collaborate with the sales team to develop and implement effective sales strategies and tactics.
Utilize product knowledge and understanding of customer needs to recommend appropriate consumable solutions.
Respond promptly and accurately to customer inquiries and provide timely follow-up.
Keep up-to-date with industry trends and competitors’ products to stay informed and maintain a competitive edge.
Maintain accurate records of sales and customer interactions in CRM system.
Coordinate with other departments to ensure timely and accurate delivery of products to customers.
Attend sales meetings, trainings, and events to continuously improve product knowledge and sales techniques.
Provide excellent customer service and support to resolve any issues or concerns raised by customers.
Follow up with customers after sales to ensure satisfaction and build long-term relationships.
Stay organized and manage time effectively to balance sales activities and administrative tasks.
Adhere to company policies and procedures, including pricing and discount structures.
Act as a brand ambassador for Canon and maintain a professional and positive image at all times.
Contribute to a positive and collaborative team environment by sharing knowledge and best practices with colleagues.
Where is this job?
This job is located at Itasca, IL, USA
Job Qualifications
Strong Sales Experience: A Successful Candidate Should Have A Proven Track Record Of Achieving Sales Targets And Driving Revenue Growth In A Similar Role.
Knowledge Of Consumable Products: The Ideal Candidate Should Have A Thorough Understanding Of The Various Consumable Products Offered By Canon, Including Ink, Toner, And Paper.
Excellent Communication Skills: As An Inside Sales Support Representative, Effective Communication With Customers And Other Team Members Is Crucial. The Candidate Should Possess Strong Verbal And Written Communication Skills.
Customer Service Orientation: The Representative Will Be Responsible For Providing Support To Customers And Addressing Their Needs And Concerns. A Customer-Centric Mindset And The Ability To Build Strong Relationships With Clients Are Essential For This Role.
Technical Proficiency: A Good Understanding Of Technical Aspects Related To The Sale Of Consumables, Such As Printer Compatibility And Troubleshooting, Is Essential For This Role. The Candidate Should Also Be Proficient In Using Crm Software And Other Sales Tools.
Required Skills
Communication Skills
Time Management
Product Knowledge
Multitasking
Attention To Detail
Customer Service
Sales Support
Teamwork
Organization
Problem-Solving
Adaptability
Relationship
Soft Skills
Communication
Conflict Resolution
Leadership
Time Management
Interpersonal Skills
Critical Thinking
Teamwork
Adaptability
Problem-Solving
Empathy
