We are seeking a dynamic and motivated individual to join our team as a Retail Sales Lead at Kellogg. As a Retail Sales Lead, you will play a pivotal role in driving sales and ensuring exceptional customer service in our retail stores. We are looking for someone who is passionate about the Kellogg brand and has a proven track record of success in retail sales. If you have strong leadership skills, excellent communication abilities, and a commitment to delivering results, we want you to be a part of our team!
Lead and manage a team of retail sales associates to achieve sales goals and provide exceptional customer service.
Train, coach, and develop team members to ensure they have the knowledge and skills to represent the Kellogg brand effectively.
Monitor and analyze sales data to identify trends and make strategic recommendations for improving sales performance.
Collaborate with store managers to develop and implement sales strategies and promotional campaigns.
Monitor inventory levels and ensure products are properly stocked and displayed in accordance with company standards.
Maintain a thorough understanding of Kellogg products and promotions to effectively communicate with customers and drive sales.
Act as a brand ambassador by embodying the values and mission of Kellogg and promoting the brand to customers.
Provide excellent customer service by resolving customer inquiries and complaints in a timely and professional manner.
Ensure compliance with company policies and procedures, as well as all applicable laws and regulations.
Continuously seek opportunities to improve processes and procedures to enhance the overall customer experience and drive sales.
Conduct performance evaluations and provide ongoing feedback and coaching to team members to foster their professional growth and development.
Collaborate with other departments, such as marketing and operations, to ensure alignment and support for sales initiatives.
Stay up-to-date on industry trends and competitors’ activities to make strategic recommendations for improving sales and customer service.
Represent Kellogg at industry events and conferences, as needed.
Uphold a positive and professional image of Kellogg at all times.
Where is this job?
This job is located at Brunswick, OH 44212, USA
Job Qualifications
Previous Retail Sales Experience: The Ideal Candidate For A Retail Sales Lead At Kellogg Should Have A Proven Track Record Of Success In A Retail Sales Role, Preferably In The Food Or Consumer Goods Industry. This Experience Should Include Managing A Team And Driving Sales Performance.
Strong Leadership Skills: As A Retail Sales Lead, The Ability To Lead And Motivate A Team Is Crucial. Kellogg Is Looking For Candidates Who Have Experience In Managing And Developing A Team, Setting Goals And Expectations, And Creating A Positive And Collaborative Work Environment.
Excellent Communication Skills: In Order To Effectively Lead A Team And Interact With Customers, A Retail Sales Lead At Kellogg Must Have Excellent Communication Skills. This Includes The Ability To Listen Actively, Provide Clear Instructions, And Communicate Confidently And Professionally With Customers And Colleagues.
Knowledge Of Kellogg Products: A Retail Sales Lead Should Have A Strong Understanding Of Kellogg’s Products, Including Their Features, Benefits, And Unique Selling Points. This Knowledge Will Be Essential In Training And Coaching Team Members, As Well As Providing Exceptional Customer Service.
Flexibility And Adaptability: The Retail Industry Can Be Fast-Paced And Unpredictable, So A Retail Sales Lead At Kellogg Must Be Able To Adapt To Changing Situations And Priorities. This Includes Being Able To Multitask, Problem-Solve On The Spot, And Remain Calm Under Pressure. The Ability To Work A Flexible Schedule, Including Weekends And Holidays, Is Also Important.
Required Skills
Inventory Management
Data Analysis
Communication
Time Management
Product Knowledge
Customer Service
Merchandising
Team Leadership
Training And Development
Problem-Solving
Sales Strategy
Budget
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Critical Thinking
Teamwork
Adaptability
Problem-Solving
