Rink Attendant PT -id-346

Welcome to the City of Pittsburgh’s Parks and Recreation Department! We are currently seeking a dedicated and enthusiastic Rink Attendant to join our team on a part-time basis. As a Rink Attendant, you will play a crucial role in providing a safe and enjoyable ice skating experience for our community. We are looking for individuals who are passionate about customer service and have a strong attention to detail. If you are someone who enjoys working in a fast-paced environment and loves being a part of a team, we encourage you to apply for this exciting opportunity.

1. Greet and welcome visitors to the ice rink with a friendly and positive attitude.
2. Ensure the safety of all skaters by monitoring the rink and enforcing rules and regulations.
3. Assist with the setup and maintenance of the ice rink, including resurfacing ice, setting up and taking down barriers, and general upkeep.
4. Provide exceptional customer service by answering questions, addressing concerns, and resolving conflicts in a timely and professional manner.
5. Collect admission fees and maintain accurate records of transactions.
6. Help visitors with skate rental and fitting, ensuring that all equipment is properly maintained and sanitized.
7. Monitor and control the flow of skaters on the ice to prevent overcrowding and potential hazards.
8. Assist with special events and programming at the ice rink, including but not limited to skate lessons, holiday events, and private rentals.
9. Maintain a clean and organized rink area, including restocking supplies and picking up litter.
10. Work collaboratively with other staff members to ensure a smooth and efficient operation of the ice rink.
11. Attend training sessions and meetings as required to stay updated on safety procedures, policies, and new initiatives.
12. Continuously strive to enhance the overall experience of visitors by seeking and implementing feedback and suggestions.
13. Adhere to all safety protocols and emergency procedures, including but not limited to first aid and CPR.
14. Perform other duties as assigned by the supervisor to support the overall success of the ice rink and the Parks and Recreation Department.