Greetings potential applicants,Are you a customer service rockstar with a passion for fashion? Do you thrive in a fast-paced retail environment and enjoy collaborating with a team to meet sales goals? If so, JCPenney is looking for you to join our team as a Sales Floor Assistant. As a Sales Floor Assistant, you will play a crucial role in providing exceptional customer service, maintaining a visually appealing sales floor, and assisting with daily operations. We are seeking individuals who possess excellent communication skills, a positive attitude, and a strong work ethic. If this sounds like you, we invite you to apply for this exciting opportunity at JCPenney.
Provide exceptional customer service by greeting and assisting customers with their inquiries and purchases.
Maintain a visually appealing sales floor by restocking merchandise, organizing displays, and ensuring a clean and tidy environment.
Collaborate with team members to meet sales goals and targets.
Assist with daily operations such as processing transactions, handling returns and exchanges, and managing inventory.
Demonstrate in-depth knowledge of JCPenney products and promotions to effectively assist customers.
Uphold company policies and procedures, including maintaining a safe and secure work environment.
Communicate effectively with customers and team members to resolve any issues or concerns.
Display a positive attitude and strong work ethic to contribute to a positive and productive work environment.
Continuously strive to improve customer satisfaction and sales performance.
Attend and participate in training and development sessions to enhance job knowledge and skills.
Where is this job?
This job is located at Rochester, MN, USA
Job Qualifications
Excellent Customer Service Skills: A Sales Floor Assistant At Jcpenney Should Possess Strong Interpersonal And Communication Skills, With The Ability To Provide Exceptional Customer Service To All Customers.
Product Knowledge: A Good Understanding Of The Products And Services Offered By Jcpenney Is Essential For A Sales Floor Assistant. This Includes Knowledge Of Product Features, Benefits, And Pricing.
Sales Experience: Previous Sales Experience In A Retail Environment Is Preferred For This Role. A Sales Floor Assistant Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets.
Organizational Skills: With A Fast-Paced Environment, A Sales Floor Assistant Should Be Highly Organized And Able To Multitask Effectively. This Includes Keeping The Sales Floor Clean And Well-Stocked, As Well As Managing Customer Transactions.
Team Player: A Sales Floor Assistant At Jcpenney Should Be A Team Player, Able To Work Collaboratively With Other Employees To Achieve Sales Goals. They Should Also Be Willing To Assist With Other Tasks As Needed, Such As Restocking Shelves Or Helping With Inventory.
Required Skills
Inventory Management
Communication
Time Management
Product Knowledge
Attention To Detail
Customer Service
Merchandising
Cash Handling
Teamwork
Problem-Solving
Sales Techniques
Mult
Soft Skills
Communication
Conflict Resolution
Customer Service
Leadership
Time Management
Creativity
Attention To Detail
Teamwork
Adaptability
Problem-Solving