Are you fluent in French and passionate about providing top-notch technical support? Look no further! Lexmark International is seeking a Technical Support Center Supplier Coordinator who is fluent in French to join our team. As a leading technology company, we are committed to delivering exceptional customer service and support to our clients. We are looking for a highly organized and detail-oriented individual to coordinate our suppliers and ensure the smooth functioning of our technical support center. If you have a strong technical aptitude, excellent communication skills, and are fluent in French, we want to hear from you!
Provide exceptional technical support to our French-speaking clients.
Serve as the main point of contact for all supplier coordination within the technical support center.
Coordinate with suppliers to ensure timely delivery of necessary equipment and materials.
Maintain accurate records of supplier information and invoices.
Monitor supplier performance and ensure they meet our quality standards.
Address any supply or delivery issues promptly and effectively.
Collaborate with the technical support team to identify and resolve any issues related to supplier coordination.
Keep track of inventory levels and order supplies as needed.
Communicate regularly with suppliers to stay up-to-date on their products and services.
Continuously improve supplier processes to increase efficiency and reduce costs.
Train and onboard new suppliers as needed.
Stay current with industry trends and developments related to supplier coordination.
Collaborate with other departments, such as customer service and sales, to support the overall goals of the company.
Adhere to all company policies and procedures, including those related to supplier management.
Maintain a positive and professional working relationship with all suppliers.
Where is this job?
This job is located at Budapest, Hungary
Job Qualifications
Fluency In French: As A Technical Support Center Supplier Coordinator For A French Market, Fluency In The Language Is A Must-Have Qualification. This Includes Both Written And Verbal Communication Skills To Effectively Interact With French-Speaking Customers And Suppliers.
Technical Expertise: The Ideal Candidate Should Possess Strong Technical Knowledge And Understanding Of Lexmark’s Products And Services. This Will Enable Them To Troubleshoot Technical Issues And Provide Accurate And Timely Solutions To Customers And Suppliers.
Customer Service Skills: The Ability To Provide Exceptional Customer Service Is Crucial For This Role. The Candidate Should Have A Proven Track Record Of Delivering Customer Satisfaction, Resolving Customer Complaints, And Maintaining Positive Relationships With Customers And Suppliers.
Organizational Skills: The Technical Support Center Supplier Coordinator Will Be Responsible For Managing Multiple Tasks And Projects Simultaneously. Therefore, Strong Organizational Skills Are Necessary To Ensure Timely And Efficient Completion Of Tasks And Projects.
Team Player: The Candidate Should Be A Team Player, Capable Of Working Collaboratively With Cross-Functional Teams To Achieve Common Goals. This Includes Working Closely With Other Technical Support Teams, Sales Teams, And Suppliers To Ensure A Seamless Customer Experience.
Required Skills
Troubleshooting
Time Management
Multitasking
Attention To Detail
Conflict Resolution
Customer Service
Teamwork
Organization
Problem-Solving
Technical Knowledge
Bilingual Communication
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Teamwork
Collaboration
Adaptability
Problem-Solving
