Welcome to CBRE Group, where we are dedicated to providing top-notch IT services to our clients. We are currently seeking a highly skilled and motivated Union IT Service Technician to join our team and support our data centers. As a Union IT Service Technician at CBRE Group, you will have the opportunity to work with cutting-edge technology and play a crucial role in ensuring the efficiency and functionality of our data centers. If you have a passion for IT and a strong desire to continuously learn and grow, we want you on our team. Join us and be a part of a dynamic and collaborative environment where your skills and contributions will be valued and recognized.
Install, maintain, and troubleshoot hardware and software systems in our data centers.
Perform regular maintenance and upgrades on servers, storage devices, and other equipment.
Monitor the performance and stability of data center systems and promptly address any issues that arise.
Collaborate with team members to develop and implement solutions to improve data center operations.
Respond to service tickets and requests in a timely and professional manner.
Maintain accurate documentation of data center procedures and configurations.
Adhere to all security protocols and ensure data center compliance with company policies and procedures.
Communicate effectively with clients and team members to provide updates on IT service requests and projects.
Continuously learn and stay updated on new technologies and industry developments related to data center operations.
Provide exceptional customer service and maintain a positive attitude while working in a fast-paced environment.
Adhere to union rules and regulations while performing all job duties.
Collaborate with other IT teams to troubleshoot and resolve complex technical issues.
Maintain inventory and ensure proper handling and storage of all data center equipment.
Follow safety protocols and guidelines to ensure a safe working environment.
Attend training sessions and workshops to enhance knowledge and skills related to data center operations.
Where is this job?
This job is located at Santa Clara, CA, USA
Job Qualifications
Knowledge Of Data Center Operations: A Union It Service Technician Working At Cbre Group Should Have A Strong Understanding Of Data Center Operations, Including Power And Cooling Systems, Networking, And Server Hardware.
Experience With Troubleshooting And Resolving Technical Issues: The Ideal Candidate For This Job Should Have Experience In Troubleshooting And Resolving Technical Issues Related To Data Center Equipment And Systems. This Could Include Identifying And Fixing Hardware Failures, Troubleshooting Network Connectivity Problems, And Resolving Software Issues.
Familiarity With Industry Standards And Best Practices: A Union It Service Technician Should Be Familiar With Industry Standards And Best Practices For Data Center Operations, Including Itil, Iso, And Tia Standards. This Knowledge Is Important For Maintaining The Highest Level Of Efficiency And Reliability In Data Center Operations.
Strong Communication And Customer Service Skills: As A Union It Service Technician, The Candidate Will Be Working With A Variety Of Clients And Stakeholders, Both Internal And External. Therefore, Strong Communication And Customer Service Skills Are Essential For Effectively Addressing And Resolving Issues And Maintaining Positive Relationships.
Technical Certifications: Cbre Group May Require Candidates For This Position To Hold Technical Certifications Such As Comptia A+, Network+, Or Server+. These Certifications Demonstrate A Strong Understanding Of It Fundamentals And Can Help Ensure That The Technician Has The Necessary Skills And Knowledge To Perform The Job Effectively.
Required Skills
Network Security
Disaster Recovery
Network Documentation
Network Troubleshooting
Data Backup
Hardware Installation
Cable Management
Virtualization Management
Server Maintenance
Server Upgrades
Data Center Monitoring
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Attention To Detail
Teamwork
Adaptability
Problem-Solving
