Welcome to Visa, a global leader in payments technology. We are seeking a highly motivated and experienced US Compliance Escalations Manager to join our dynamic team. As the US Compliance Escalations Manager, you will play a crucial role in ensuring Visa’s compliance with applicable laws and regulations. You will be responsible for managing and resolving compliance-related escalations from Visa’s clients and stakeholders, and driving continuous improvement in our compliance processes. If you have a strong background in compliance and a passion for delivering exceptional results, we want to hear from you.
Ensure compliance with all applicable laws and regulations: The US Compliance Escalations Manager will be responsible for staying up-to-date on all relevant laws and regulations and ensuring that Visa is in compliance with them.
Manage and resolve escalations: The manager will be responsible for managing and resolving all compliance-related escalations from Visa’s clients and stakeholders in a timely and effective manner.
Conduct thorough investigations: In order to resolve escalations, the manager will need to conduct thorough investigations into the issues at hand, working closely with relevant teams and departments.
Develop and implement solutions: The manager will be responsible for developing and implementing effective solutions to resolve compliance issues and prevent them from recurring in the future.
Monitor compliance processes: The manager will monitor Visa’s compliance processes and identify areas for improvement, making recommendations and driving continuous improvement.
Communicate with stakeholders: The manager will communicate regularly with Visa’s clients and stakeholders to provide updates on compliance issues and ensure that their concerns are addressed.
Train and educate employees: The manager will be responsible for training and educating Visa employees on compliance regulations and processes to ensure that everyone is aware of their responsibilities.
Stay informed on industry trends: The manager will stay informed on industry trends and changes in compliance regulations to ensure that Visa remains compliant and up-to-date.
Maintain accurate records: The manager will maintain accurate and detailed records of all escalations, investigations, and resolutions to ensure transparency and accountability.
Collaborate with cross-functional teams: The manager will work closely with cross-functional teams, including legal, risk, and audit, to ensure alignment and consistency in compliance processes and procedures.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
Bachelor’s Degree In Business, Finance, Or A Related Field.
Minimum Of 5 Years Of Experience In Compliance Or Risk Management, Preferably In The Financial Industry.
Strong Understanding Of Us Regulatory Framework, Including Laws And Regulations Related To Payment Systems And Financial Services.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Engage And Collaborate With Internal And External Stakeholders.
Proven Track Record Of Managing And Resolving Compliance Escalations, With A Strong Focus On Identifying And Mitigating Potential Risks.
Required Skills
Project Management
Communication
Attention To Detail
Conflict Resolution
Analytical Thinking
Team Leadership
Compliance Management
Risk Assessment
Investigative Skills
Problem-Solving
Regulatory Knowledge
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Interpersonal Skills
Creativity
Teamwork
Adaptability
Problem-Solving
