{"id":16814,"date":"2025-01-30T11:17:52","date_gmt":"2025-01-30T11:17:52","guid":{"rendered":"https:\/\/puranigaadi.com\/jobs\/?p=16814"},"modified":"2025-01-30T11:17:52","modified_gmt":"2025-01-30T11:17:52","slug":"call-center-representative-work-from-office","status":"publish","type":"post","link":"https:\/\/puranigaadi.com\/jobs\/call-center-representative-work-from-office\/","title":{"rendered":"Call Center Representative &#8211; (Work from Office)"},"content":{"rendered":"<div id=\"jobDescriptionTitle\">\n<h2 id=\"jobDescriptionTitleHeading\" class=\"css-9phk1k e1tiznh50\" tabindex=\"-1\">Full job description<\/h2>\n<\/div>\n<div id=\"jobDescriptionText\" class=\"jobsearch-JobComponent-description css-wppltw eu4oa1w0\">\n<p><b>Please Note:<\/b><\/p>\n<ul>\n<li><b>English<\/b>\u00a0language proficiency is\u00a0<b>required\u00a0<\/b>for this role.<\/li>\n<li>This is a\u00a0<b>full-time<\/b>,\u00a0<i><b>work from office<\/b><\/i>\u00a0role.<\/li>\n<\/ul>\n<p><b>MEGA JOB FAIR WALK IN AT Bengaluru OFFICE<\/b><\/p>\n<p>Walk In Interviews :<\/p>\n<p>Monday to Friday<\/p>\n<p>4:00 PM to 8:00PM IST<\/p>\n<p><b>Address :<\/b><\/p>\n<p>Transworld Systems Inc.<\/p>\n<p>Block 12B, Pritech Park,3rd Floor,<\/p>\n<p>SEZ Survey No 51-64\/4,<\/p>\n<p>Bellandur, Village. Bldg 9A Rd,<\/p>\n<p>Bengaluru \u2013Karnataka 560103<\/p>\n<p><b>TSI Recruitment:<\/b><\/p>\n<p>Kindly carry your Updated resume and Photo ID proof.<\/p>\n<p><i><b>Meet\u00a0<\/b><\/i>: HR \u2013 Abusufiyan<i><\/i><\/p>\n<p>&nbsp;<\/p>\n<p><b>After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform\/tool, \u201cVerint\u201d. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person\/telephone interview.<\/b><\/p>\n<p><b>Work Location:<\/b>\u00a0This is a\u00a0<b>Work from Office\u00a0<\/b>position and location is\u00a0<b>Bangalore<\/b>\u00a0at<\/p>\n<p><i><b>3rd Floor, Block 12B, Pritech Park SEZ, Survey No.51-64\/4, Bellandur, Village, Bldg 9A Rd, Adarsh Palm Retreat, Bellandur, Bengaluru, Karnataka 560103<\/b><\/i><\/p>\n<p><b>Compensation<\/b>: INR : \u20b918,500 monthly<\/p>\n<p>Shift: Night \/ Days Off: Saturday and Sunday<\/p>\n<p>Build Your Future! Come join our thriving team as a Semi-Voice Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.<\/p>\n<p><b>Why should you consider TSI (part of TSI family of companies)?<\/b><\/p>\n<ul>\n<li>Paid training<\/li>\n<li>Team-oriented work environment<\/li>\n<li>Growth opportunity<\/li>\n<li>Generous Incentive opportunity<\/li>\n<li>Comprehensive benefits package available: including medical insurance\/ ESIC, paid time off and paid holidays!<\/li>\n<li>Transport facility (Depends on policy and shift) &#8211; Transportation provided<\/li>\n<li>Working 5 days\/week<\/li>\n<\/ul>\n<p><b>In This Role, You Will:<\/b><\/p>\n<ul>\n<li><b>Customer Interaction:<\/b>\u00a0Handle semi-voice interactions with customers, including answering queries, providing information, and guiding them through the mortgage application and approval process.<\/li>\n<li><b>Data Management:<\/b>\u00a0Process and update mortgage-related information accurately in our systems, ensuring all documentation and data are complete and up-to-date.<\/li>\n<li><b>Documentation Review:<\/b>\u00a0Review and verify mortgage documents, ensuring compliance with company policies and regulatory requirements.<\/li>\n<li><b>Issue Resolution:<\/b>\u00a0Identify and resolve issues or discrepancies in mortgage applications or processes, escalating complex cases to senior team members as needed.<\/li>\n<li><b>Compliance:<\/b>\u00a0Adhere to all regulatory and company compliance standards, ensuring that all interactions and documentation meet required guidelines.<\/li>\n<li><b>Communication:<\/b>\u00a0Maintain clear and effective communication with customers and team members, providing regular updates and follow-ups as necessary.<\/li>\n<li><b>Reporting:<\/b>\u00a0Prepare and submit reports on processing metrics, customer feedback, and any issues encountered during the mortgage process.<\/li>\n<\/ul>\n<p><b>Ideal Candidate Qualifications:<\/b><\/p>\n<p>\u00b7 Excellent organizational and time-management skills.<\/p>\n<p>\u00b7 Ability to work independently and as part of a team.<\/p>\n<p>\u00b7 Excellent verbal and written communication skills.<\/p>\n<p>\u00b7 Strong attention to detail and accuracy.<\/p>\n<p>\u00b7 Ability to handle multiple tasks and prioritize effectively.<\/p>\n<p>\u00b7 Graduate Fresher\u2019s or HSC + Minimum 6 months of experience.<\/p>\n<p>\u00b7 Customer-centric attitude with strong problem-solving skills.<\/p>\n<p>\u00b7 Adaptability to changing processes and requirements.<\/p>\n<p><b>This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.<\/b><\/p>\n<p>Job Types: Full-time, Permanent, Fresher<\/p>\n<p>Pay: \u20b918,500.00 per month<\/p>\n<p>Benefits:<\/p>\n<ul>\n<li>Commuter assistance<\/li>\n<li>Health insurance<\/li>\n<li>Paid sick time<\/li>\n<li>Paid time off<\/li>\n<li>Provident Fund<\/li>\n<\/ul>\n<p>Schedule:<\/p>\n<ul>\n<li>Evening shift<\/li>\n<li>Monday to Friday<\/li>\n<li>Night shift<\/li>\n<li>US shift<\/li>\n<\/ul>\n<p>Supplemental Pay:<\/p>\n<ul>\n<li>Shift allowance<\/li>\n<\/ul>\n<p>Ability to commute\/relocate:<\/p>\n<ul>\n<li>Bengaluru Urban, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)<\/li>\n<\/ul>\n<p>Application Question(s):<\/p>\n<ul>\n<li>Are you willing to commute to Bengaluru Urban, Karnataka for work?<\/li>\n<li>If you do not currently reside in Bengaluru Urban, Karnataka, are you willing to relocate for work?<\/li>\n<\/ul>\n<p>Education:<\/p>\n<ul>\n<li>Higher Secondary(12th Pass) (Preferred)<\/li>\n<\/ul>\n<p>Experience:<\/p>\n<ul>\n<li>Call center: 1 year (Preferred)<\/li>\n<\/ul>\n<p>Language:<\/p>\n<ul>\n<li>English (Required)<\/li>\n<\/ul>\n<p>Shift availability:<\/p>\n<ul>\n<li>Night Shift (Required)<\/li>\n<\/ul>\n<p>Work Location: In person<\/p>\n<p><a href=\"https:\/\/joblagii.com\/job-application\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-5949 aligncenter\" src=\"https:\/\/mlmsky.com\/jobs\/wp-content\/uploads\/2024\/08\/APPLY-NOW-button-01-300x145.png\" alt=\"\" width=\"300\" height=\"145\" \/><\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Full job description Please Note: English\u00a0language proficiency is\u00a0required\u00a0for this role. This is a\u00a0full-time,\u00a0work from office\u00a0role. MEGA JOB FAIR WALK IN AT Bengaluru OFFICE Walk In Interviews : Monday to Friday 4:00 PM to 8:00PM IST Address : Transworld Systems Inc. Block 12B, Pritech Park,3rd Floor, SEZ Survey No 51-64\/4, Bellandur, Village. Bldg 9A Rd, Bengaluru &#8230; <a title=\"Call Center Representative &#8211; (Work from Office)\" class=\"read-more\" href=\"https:\/\/puranigaadi.com\/jobs\/call-center-representative-work-from-office\/\" aria-label=\"Read more about Call Center Representative &#8211; (Work from Office)\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16814","post","type-post","status-publish","format-standard","hentry","category-education"],"_links":{"self":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/16814","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/comments?post=16814"}],"version-history":[{"count":1,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/16814\/revisions"}],"predecessor-version":[{"id":16815,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/16814\/revisions\/16815"}],"wp:attachment":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/media?parent=16814"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/categories?post=16814"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/tags?post=16814"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}