{"id":16851,"date":"2025-01-31T09:49:39","date_gmt":"2025-01-31T09:49:39","guid":{"rendered":"https:\/\/puranigaadi.com\/jobs\/?p=16851"},"modified":"2025-01-31T09:49:39","modified_gmt":"2025-01-31T09:49:39","slug":"customer-service-tech-support","status":"publish","type":"post","link":"https:\/\/puranigaadi.com\/jobs\/customer-service-tech-support\/","title":{"rendered":"Customer Service (TECH SUPPORT)"},"content":{"rendered":"<div id=\"jobDescriptionTitle\">\n<h2 id=\"jobDescriptionTitleHeading\" class=\"css-9phk1k e1tiznh50\" tabindex=\"-1\">Full job description<\/h2>\n<\/div>\n<div id=\"jobDescriptionText\" class=\"jobsearch-JobComponent-description css-wppltw eu4oa1w0\">\n<p><b>JOB DESCRIPTION:<\/b><\/p>\n<p><b>Customer Service (TECH SUPPORT)<\/b><\/p>\n<p>Sieva Networks Solutions is hiring for its exclusive US client, based in California. The client is manufacturing and selling GPS trackers, mainly in the US. Website details:<\/p>\n<p>B2C team: www.family1st.io<\/p>\n<p>B2B Team: www.matrackinc.com<\/p>\n<p>Working hours :<\/p>\n<p>Night shift: Approximately 9 pm to 5am Indian Standard Time<\/p>\n<p>JOB PROFILE:<\/p>\n<p>\u2756Prior experience in dealing with GPS trackers, ELD or related products<\/p>\n<p>\u2756Self learner with quick grasping skills to become a product expert<\/p>\n<p>\u2756Confident with excellent communication skills, both verbal and written.<\/p>\n<p>\u2756Tech savvy: Proficiency in Microsoft applications including Word, Excel, and Outlook.<\/p>\n<p>\u2756Strong problem-solving and analytical skills and common sense.<\/p>\n<p>\u2756Empathetic and expert in customer experience and ensuring quality service<\/p>\n<p>\u2756Experience with CRM software and ticketing systems is a plus.<\/p>\n<p>\u2756Team player with excellent management and coordination skills<\/p>\n<p>\u2756Candidates ready to do night shifts(California morning time) only need apply.<\/p>\n<p>\u2756No relocation: Work from Home only<\/p>\n<p>PLEASE NOTE CAREFULLY THE FOLLOWING POINTS:<\/p>\n<p>*Apply only if you have prior experience in GPS tracking and ELD customer service.<\/p>\n<p>*Those who have applied before , kindly DO NOT apply again.<\/p>\n<p>*Interested candidates can send a one minute long audio clip to recruitment@sievanetworks2.com<\/p>\n<p>*Enter the contact details in the form below:<\/p>\n<p>https:\/\/forms.gle\/23Soh9QCix8JBmQn8<\/p>\n<p>Initially, you will be appointed on probation (2 to 3 months) on a stipend .<\/p>\n<p>Post training , the offer letter will be issued with the salary terms. PF and health insurance will be a part of the package.<\/p>\n<p>Job Types: Full-time, Permanent<\/p>\n<p>Pay: \u20b920,000.00 &#8211; \u20b930,000.00 per month<\/p>\n<p>Benefits:<\/p>\n<ul>\n<li>Health insurance<\/li>\n<li>Work from home<\/li>\n<\/ul>\n<p>Shift:<\/p>\n<ul>\n<li>Night shift<\/li>\n<\/ul>\n<p>Application Question(s):<\/p>\n<ul>\n<li>How many of experience do you have in GPS tracking and ELD customer service?<\/li>\n<li>This is a night shift job. Do you have any medical condition which prevents you from doing night shift?<\/li>\n<li>Are you a self learner who can grasp GPS product details easily?<\/li>\n<li>Are you proficient in excel shortcut keys, navigation and reporting?<\/li>\n<li>Have you done customer voice support for American clients?<\/li>\n<li>Are you confident and proficient in speaking with American accent ?<\/li>\n<\/ul>\n<p>Experience:<\/p>\n<ul>\n<li>total work: 2 years (Preferred)<\/li>\n<\/ul>\n<p>Work Location: Remote<\/p>\n<p><a href=\"https:\/\/joblagii.com\/job-application\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-5949 aligncenter\" src=\"https:\/\/mlmsky.com\/jobs\/wp-content\/uploads\/2024\/08\/APPLY-NOW-button-01-300x145.png\" alt=\"\" width=\"300\" height=\"145\" \/><\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Full job description JOB DESCRIPTION: Customer Service (TECH SUPPORT) Sieva Networks Solutions is hiring for its exclusive US client, based in California. The client is manufacturing and selling GPS trackers, mainly in the US. Website details: B2C team: www.family1st.io B2B Team: www.matrackinc.com Working hours : Night shift: Approximately 9 pm to 5am Indian Standard Time &#8230; <a title=\"Customer Service (TECH SUPPORT)\" class=\"read-more\" href=\"https:\/\/puranigaadi.com\/jobs\/customer-service-tech-support\/\" aria-label=\"Read more about Customer Service (TECH SUPPORT)\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-16851","post","type-post","status-publish","format-standard","hentry","category-education"],"_links":{"self":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/16851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/comments?post=16851"}],"version-history":[{"count":1,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/16851\/revisions"}],"predecessor-version":[{"id":16852,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/16851\/revisions\/16852"}],"wp:attachment":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/media?parent=16851"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/categories?post=16851"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/tags?post=16851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}