Are you a motivated and customer-focused individual with a passion for problem-solving and technical expertise? Look no further than PepsiCo! We are currently seeking a Field Service Technician (Level 1) to join our team in the Bishop\/Mammoth area. In this role, you will be responsible for providing exceptional service and support to our customers, ensuring the proper functioning and maintenance of our equipment. If you have a strong work ethic, excellent communication skills, and a desire to grow your career in the field of field service, we want to hear from you!<\/p>\n
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Provide exceptional customer service by responding promptly to customer inquiries and resolving technical issues in a timely and efficient manner.<\/p>\n
Perform regular maintenance and repairs on equipment to ensure proper functioning and minimize downtime for customers.<\/p>\n
Utilize technical expertise to troubleshoot and diagnose equipment malfunctions, and develop effective solutions to resolve issues.<\/p>\n
Maintain accurate records of service calls, repairs, and equipment inventory to ensure proper documentation and tracking.<\/p>\n
Collaborate with team members and management to identify areas for improvement and implement solutions to enhance customer satisfaction.<\/p>\n
Communicate with customers in a professional and courteous manner to address any concerns or questions they may have.<\/p>\n
Adhere to company safety standards and protocols while performing equipment maintenance and repairs.<\/p>\n
Stay updated on new products and technologies to continuously improve technical knowledge and skills.<\/p>\n
Comply with all company policies and procedures, including but not limited to timekeeping, expense reporting, and equipment maintenance.<\/p>\n
Represent PepsiCo in a positive and professional manner at all times, both in-person and over the phone.<\/p>\n
Strive to meet and exceed performance goals and targets set by the company.<\/p>\n
Maintain a clean and organized work environment, both in the field and in company vehicles.<\/p>\n
Attend training sessions and workshops to enhance technical knowledge and skills.<\/p>\n
Act as a brand ambassador for PepsiCo, promoting our products and services to customers.<\/p>\n
Collaborate with other departments, such as sales and marketing, to provide feedback and insights from the field to improve customer experience and satisfaction.<\/p>\n
Where is this job?<\/p>\n
This job is located at Mojave, CA 93501, USA<\/p>\n
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Job Qualifications<\/p>\n
High School Diploma Or Equivalent: A Minimum Educational Requirement For The Field Service Technician (Level 1) Position At Pepsico In The Bishop\/Mammoth Area Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Understanding Of Academic Concepts And Can Effectively Communicate And Follow Written Instructions.<\/p>\n
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Technical Training Or Certification: Candidates Should Have A Technical Background Or Certification In A Related Field Such As Electrical Or Mechanical Engineering, To Ensure They Have The Necessary Technical Knowledge And Skills Required For The Job.<\/p>\n
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Previous Experience In A Related Field: Candidates Should Have A Minimum Of 1-2 Years Of Experience In A Similar Role, Preferably In The Food And Beverage Industry. This Will Demonstrate Their Understanding Of The Equipment And Processes Used In The Industry.<\/p>\n
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Strong Troubleshooting And Problem-Solving Skills: A Field Service Technician (Level 1) At Pepsico Should Have Excellent Troubleshooting And Problem-Solving Skills To Be Able To Diagnose And Fix Equipment Issues Quickly And Efficiently. This Requires A Strong Attention To Detail And The Ability To Think Critically.<\/p>\n
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Ability To Work Independently And In A Team: The Job Of A Field Service Technician (Level 1) May Require Working Independently Or In A Team, Depending On The Situation. Therefore, Candidates Should Have The Ability To Work Well Both Independently And As Part Of A Team To Ensure The Smooth Operation Of Equipment And Timely Completion Of Tasks.<\/p>\n
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Required Skills<\/p>\n
Communication Skills<\/p>\n
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Inventory Management<\/p>\n
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Troubleshooting<\/p>\n
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Time Management<\/p>\n
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Problem Solving<\/p>\n
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Customer Service<\/p>\n
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Equipment Maintenance<\/p>\n
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Teamwork<\/p>\n
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Technical Knowledge<\/p>\n
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Safety Protocols<\/p>\n
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Repair Techniques<\/p>\n
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Soft Skills<\/p>\n
Communication<\/p>\n
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Conflict Resolution<\/p>\n
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Emotional Intelligence<\/p>\n
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Leadership<\/p>\n
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Time Management<\/p>\n
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Creativity<\/p>\n
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Teamwork<\/p>\n
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Adaptability<\/p>\n
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Problem-Solving<\/p>\n
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Empathy<\/p>\n","protected":false},"excerpt":{"rendered":"
Are you a motivated and customer-focused individual with a passion for problem-solving and technical expertise? Look no further than PepsiCo! We are currently seeking a Field Service Technician (Level 1) to join our team in the Bishop\/Mammoth area. In this role, you will be responsible for providing exceptional service and support to our customers, ensuring … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-22621","post","type-post","status-publish","format-standard","hentry","category-education"],"_links":{"self":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/22621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/comments?post=22621"}],"version-history":[{"count":2,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/22621\/revisions"}],"predecessor-version":[{"id":22623,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/22621\/revisions\/22623"}],"wp:attachment":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/media?parent=22621"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/categories?post=22621"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/tags?post=22621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}