Are you a highly motivated and customer-oriented individual looking for an exciting opportunity in the technology industry? Look no further than Lexmark International! We are seeking a dedicated and personable Sales Support Representative to join our North American team. As the first point of contact for our valued customers, you will play a critical role in providing exceptional support and ensuring customer satisfaction. If you have a passion for sales and possess excellent communication skills, apply now to join our dynamic and innovative company.<\/p>\n
<\/p>\n
Serve as the first point of contact for customers, providing timely and professional responses to inquiries and concerns.<\/p>\n
Build and maintain strong relationships with customers to ensure their satisfaction and retention.<\/p>\n
Utilize strong product knowledge to assist customers in selecting the right products and services for their needs.<\/p>\n
Collaborate with sales team to provide support and assist in driving sales and revenue growth.<\/p>\n
Process orders and handle customer transactions accurately and efficiently.<\/p>\n
Respond to customer inquiries and resolve issues in a timely and satisfactory manner.<\/p>\n
Maintain accurate records of customer interactions and transactions.<\/p>\n
Keep up-to-date with product knowledge, pricing, and promotions to effectively support sales efforts.<\/p>\n
Assist in the development and implementation of sales strategies and initiatives.<\/p>\n
Continuously strive to improve customer satisfaction and exceed sales targets.<\/p>\n
Conduct market research and gather customer feedback to identify areas for improvement.<\/p>\n
Collaborate with cross-functional teams to improve overall customer experience.<\/p>\n
Stay updated on industry trends and competitors’ offerings to provide customers with relevant and valuable information.<\/p>\n
Adhere to company policies and procedures, including confidentiality and data protection.<\/p>\n
Demonstrate a strong understanding of company products and services to effectively communicate with customers and address their needs.<\/p>\n
Where is this job?<\/p>\n
This job is located at Cebu City, 6000 Cebu, Philippines<\/p>\n
<\/p>\n
Job Qualifications<\/p>\n
Excellent Communication Skills: A Successful Na Sales Support Representative At Lexmark International Must Possess Strong Communication Skills To Effectively Communicate With Customers And Internal Teams.<\/p>\n
<\/p>\n
Customer Service Experience: Experience In Providing Customer Service And Support Is Crucial For This Role, As The Na Sales Support Representative Will Be Responsible For Addressing Customer Inquiries And Resolving Issues.<\/p>\n
<\/p>\n
Technical Knowledge: Familiarity With Lexmark’s Products And Services, As Well As Technical Knowledge Of Printers And Imaging Solutions, Is Necessary To Effectively Support Sales Efforts.<\/p>\n
<\/p>\n
Organizational Skills: This Role Requires Strong Organizational Skills To Manage And Prioritize Multiple Tasks, Such As Responding To Customer Inquiries, Tracking Sales Orders, And Providing Support To The Sales Team.<\/p>\n
<\/p>\n
Team Player: The Ability To Work Collaboratively With A Sales Team And Other Internal Departments Is Essential For Success In This Role, As The Na Sales Support Representative Will Be Required To Coordinate And Communicate With Various Teams To Meet Customer Needs.<\/p>\n
<\/p>\n
Required Skills<\/p>\n
Data Entry<\/p>\n
<\/p>\n
Communication<\/p>\n
<\/p>\n
Time Management<\/p>\n
<\/p>\n
Product Knowledge<\/p>\n
<\/p>\n
Multitasking<\/p>\n
<\/p>\n
Attention To Detail<\/p>\n
<\/p>\n
Customer Service<\/p>\n
<\/p>\n
Order Processing<\/p>\n
<\/p>\n
Sales Support<\/p>\n
<\/p>\n
Teamwork<\/p>\n
<\/p>\n
Problem-Solving<\/p>\n
<\/p>\n
Relationship<\/p>\n
<\/p>\n
Soft Skills<\/p>\n
Communication<\/p>\n
<\/p>\n
Conflict Resolution<\/p>\n
<\/p>\n
Emotional Intelligence<\/p>\n
<\/p>\n
Leadership<\/p>\n
<\/p>\n
Time Management<\/p>\n
<\/p>\n
Creativity<\/p>\n
<\/p>\n
Teamwork<\/p>\n
<\/p>\n
Adaptability<\/p>\n
<\/p>\n
Problem-Solving<\/p>\n
<\/p>\n
Initiative<\/p>\n","protected":false},"excerpt":{"rendered":"
Are you a highly motivated and customer-oriented individual looking for an exciting opportunity in the technology industry? Look no further than Lexmark International! We are seeking a dedicated and personable Sales Support Representative to join our North American team. As the first point of contact for our valued customers, you will play a critical role … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24168","post","type-post","status-publish","format-standard","hentry","category-education"],"_links":{"self":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/24168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/comments?post=24168"}],"version-history":[{"count":2,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/24168\/revisions"}],"predecessor-version":[{"id":24170,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/24168\/revisions\/24170"}],"wp:attachment":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/media?parent=24168"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/categories?post=24168"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/tags?post=24168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}