Are you a natural leader with a passion for retail and customer service? Do you thrive in a fast-paced environment and have excellent communication skills? JCPenney is seeking a Sales Floor Supervisor to join our team and help drive sales and create a positive shopping experience for our customers. As a Sales Floor Supervisor, you will be responsible for overseeing the daily operations of our sales floor, providing guidance and support to our sales associates, and ensuring that our customers receive top-notch service. If you have a strong work ethic, a positive attitude, and a desire to succeed, we want to hear from you!<\/p>\n
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Oversee daily operations of the sales floor and ensure efficient and effective functioning.<\/p>\n
Provide guidance and support to sales associates, including coaching and training, to help them achieve their sales targets and deliver excellent customer service.<\/p>\n
Monitor sales performance and provide feedback to team members to drive sales and meet targets.<\/p>\n
Create and maintain a positive work environment that motivates and inspires team members to perform at their best.<\/p>\n
Ensure that the sales floor is well-stocked, clean, and visually appealing at all times.<\/p>\n
Handle customer inquiries and concerns in a timely and professional manner, ensuring customer satisfaction.<\/p>\n
Collaborate with other store departments to ensure a seamless shopping experience for customers.<\/p>\n
Implement and enforce company policies and procedures to maintain a safe and secure environment for employees and customers.<\/p>\n
Conduct regular performance evaluations and provide feedback to team members to promote professional growth and development.<\/p>\n
Stay updated on product knowledge and industry trends to effectively assist customers and provide recommendations.<\/p>\n
Identify and address any operational issues or concerns, and make recommendations for improvement.<\/p>\n
Create and maintain schedules for sales associates to ensure adequate coverage during peak business hours.<\/p>\n
Set and communicate sales goals and targets to team members, encouraging them to strive for excellence.<\/p>\n
Assist with inventory management and loss prevention efforts.<\/p>\n
Collaborate with management to develop and implement strategies to increase sales and enhance the customer experience.<\/p>\n
Where is this job?<\/p>\n
This job is located at Concord, NH, USA<\/p>\n
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Job Qualifications<\/p>\n
Prior Experience In Retail Management: A Sales Floor Supervisor At Jcpenney Should Have At Least 2-3 Years Of Experience In A Retail Management Role, Preferably In A Similar Department Store Setting.<\/p>\n
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Strong Leadership Skills: This Role Requires The Ability To Lead And Motivate A Team Of Sales Associates, As Well As Delegate Tasks And Provide Guidance When Needed.<\/p>\n
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Excellent Communication Skills: The Sales Floor Supervisor Must Be Able To Effectively Communicate With Both Customers And Team Members, As Well As Provide Clear And Concise Instructions.<\/p>\n
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Knowledge Of Sales And Merchandising Techniques: A Successful Candidate Should Have A Strong Understanding Of Sales And Merchandising Strategies, As Well As The Ability To Analyze Sales Data And Make Strategic Decisions To Improve Performance.<\/p>\n
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Customer Service Orientation: Jcpenney Prides Itself On Providing Exceptional Customer Service, And The Sales Floor Supervisor Plays A Crucial Role In Ensuring That All Customers Have A Positive Experience. Therefore, Candidates Should Possess Strong Customer Service Skills And A Commitment To Maintaining High Standards Of Service On The Sales Floor.<\/p>\n
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Required Skills<\/p>\n
Communication Skills<\/p>\n
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Time Management<\/p>\n
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Team Management<\/p>\n
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Product Knowledge<\/p>\n
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Leadership<\/p>\n
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Inventory Control<\/p>\n
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Customer Service<\/p>\n
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Merchandising<\/p>\n
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Training And Development<\/p>\n
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Problem-Solving<\/p>\n
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Sales Strategy<\/p>\n
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Performance<\/p>\n
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Soft Skills<\/p>\n
Communication<\/p>\n
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Emotional Intelligence<\/p>\n
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Leadership<\/p>\n
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Problem Solving<\/p>\n
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Time Management<\/p>\n
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Creativity<\/p>\n
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Flexibility<\/p>\n
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Teamwork<\/p>\n
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Collaboration<\/p>\n
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Adaptability<\/p>\n","protected":false},"excerpt":{"rendered":"
Are you a natural leader with a passion for retail and customer service? Do you thrive in a fast-paced environment and have excellent communication skills? JCPenney is seeking a Sales Floor Supervisor to join our team and help drive sales and create a positive shopping experience for our customers. As a Sales Floor Supervisor, you … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-27691","post","type-post","status-publish","format-standard","hentry","category-education"],"_links":{"self":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/27691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/comments?post=27691"}],"version-history":[{"count":1,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/27691\/revisions"}],"predecessor-version":[{"id":27692,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/27691\/revisions\/27692"}],"wp:attachment":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/media?parent=27691"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/categories?post=27691"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/tags?post=27691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}