Are you a skilled technician with a passion for providing exceptional customer service? Are you looking for a challenging and rewarding career opportunity? Look no further than Canon! We are seeking a dedicated Field Service Technician II to join our team and provide top-notch technical support to our valued clients. In this role, you will have the opportunity to utilize your expertise to diagnose, repair, and maintain our cutting-edge imaging equipment. If you are a team player with excellent communication skills and a knack for problem-solving, we want to hear from you! Join the Canon family and take your career to the next level.<\/p>\n
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Provide exceptional technical support to clients by diagnosing, repairing, and maintaining Canon’s imaging equipment.<\/p>\n
Utilize expertise and knowledge to troubleshoot and resolve technical issues in a timely and efficient manner.<\/p>\n
Demonstrate excellent customer service skills by effectively communicating with clients and ensuring their satisfaction.<\/p>\n
Collaborate with team members and other departments to effectively address client needs and concerns.<\/p>\n
Keep up-to-date with new product developments and technical advancements to continuously improve service delivery.<\/p>\n
Adhere to company policies and procedures while following safety protocols and maintaining a clean and organized work environment.<\/p>\n
Keep accurate records of service calls, repairs, and maintenance activities for documentation and reporting purposes.<\/p>\n
Attend training sessions and workshops to enhance technical skills and knowledge.<\/p>\n
Represent the company in a professional manner, promoting a positive image and building strong relationships with clients.<\/p>\n
Maintain a high level of accountability and responsibility for assigned tasks and projects.<\/p>\n
Where is this job?<\/p>\n
This job is located at Dublin, OH, USA<\/p>\n
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Job Qualifications<\/p>\n
Technical Expertise: A Field Service Technician Ii At Canon Should Possess Comprehensive Knowledge Of Canon Products And Services, As Well As A Strong Understanding Of Troubleshooting And Repair Techniques.<\/p>\n
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Experience: Candidates Should Have At Least 3-5 Years Of Experience In A Similar Role, Preferably In The Imaging Or Printing Industry. This Experience Should Include Installation, Maintenance, And Repair Of Canon Products.<\/p>\n
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Customer Service Skills: As A Field Service Technician Ii, A Candidate Should Have Excellent Communication And Interpersonal Skills. They Should Be Able To Build Rapport With Customers And Provide Exceptional Customer Service.<\/p>\n
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Time Management: This Role Requires The Ability To Manage Time Effectively, Prioritize Tasks, And Meet Deadlines. A Successful Candidate Should Be Able To Work Independently And Efficiently To Complete Service Calls And Tasks Within Designated Time Frames.<\/p>\n
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Technical Certifications: Canon May Require Specific Technical Certifications For This Role, Such As A+ Or Network+ Certifications. Candidates Who Possess These Certifications Will Have A Stronger Understanding Of Technical Concepts And Be Better Equipped To Handle Complex Service Calls.<\/p>\n
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Required Skills<\/p>\n
Documentation<\/p>\n
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Training<\/p>\n
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Communication<\/p>\n
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Time Management<\/p>\n
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Product Knowledge<\/p>\n
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Customer Service<\/p>\n
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Maintenance<\/p>\n
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Teamwork<\/p>\n
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Problem-Solving<\/p>\n
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Diagnostic Testing<\/p>\n
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Technical Troubleshooting<\/p>\n
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Equipment Repair<\/p>\n
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Organ<\/p>\n
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Soft Skills<\/p>\n
Communication<\/p>\n
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Conflict Resolution<\/p>\n
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Emotional Intelligence<\/p>\n
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Leadership<\/p>\n
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Time Management<\/p>\n
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Creativity<\/p>\n
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Critical Thinking<\/p>\n
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Teamwork<\/p>\n
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Adaptability<\/p>\n
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Problem-Solving<\/p>\n","protected":false},"excerpt":{"rendered":"
Are you a skilled technician with a passion for providing exceptional customer service? Are you looking for a challenging and rewarding career opportunity? Look no further than Canon! We are seeking a dedicated Field Service Technician II to join our team and provide top-notch technical support to our valued clients. In this role, you will … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-28110","post","type-post","status-publish","format-standard","hentry","category-education"],"_links":{"self":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/comments?post=28110"}],"version-history":[{"count":1,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28110\/revisions"}],"predecessor-version":[{"id":28111,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28110\/revisions\/28111"}],"wp:attachment":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/media?parent=28110"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/categories?post=28110"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/tags?post=28110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}