Are you a technical problem-solver? Do you thrive in customer-facing roles? Canon is seeking a Field Service Technician II to join our team and provide exceptional on-site support for our products and services. As a Field Service Technician II, you will be responsible for troubleshooting and repairing our equipment, as well as providing technical assistance to our clients. We are looking for a skilled individual with a strong background in electronics, excellent communication skills, and a commitment to delivering top-notch service. If you are passionate about technology and have a drive for customer satisfaction, we want to hear from you!<\/p>\n
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Troubleshooting and repairing Canon equipment on-site at customer locations.<\/p>\n
Providing exceptional technical support and assistance to clients.<\/p>\n
Maintaining a thorough understanding of Canon products and services.<\/p>\n
Utilizing strong problem-solving skills to quickly and effectively resolve technical issues.<\/p>\n
Communicating clearly and professionally with customers to ensure their satisfaction with our services.<\/p>\n
Maintaining accurate and detailed records of all service calls and repairs.<\/p>\n
Following safety protocols and company procedures while working on customer sites.<\/p>\n
Collaborating with team members and other departments to ensure efficient and effective service delivery.<\/p>\n
Keeping up-to-date with industry trends and advancements in technology to continually improve service delivery.<\/p>\n
Representing Canon in a professional and positive manner while interacting with customers.<\/p>\n
Adhering to company standards and policies at all times.<\/p>\n
Meeting service level agreements and exceeding customer expectations.<\/p>\n
Continuously striving to improve technical skills and knowledge through training and development opportunities.<\/p>\n
Maintaining a clean and organized work environment.<\/p>\n
Identifying and reporting any recurring technical issues to improve product and service quality.<\/p>\n
Where is this job?<\/p>\n
This job is located at Mechanicsburg, PA, USA<\/p>\n
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Job Qualifications<\/p>\n
Minimum Of 2 Years Experience In A Technical Support Or Field Service Role, Preferably In The Imaging Industry.<\/p>\n
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Strong Knowledge Of Canon Products And Systems, Including Cameras, Printers, And Copiers.<\/p>\n
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Proficiency In Troubleshooting And Repairing Complex Technical Issues, With The Ability To Work Independently And Make Sound Decisions Under Pressure.<\/p>\n
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Excellent Communication And Customer Service Skills, With The Ability To Interact Professionally With Clients And Provide Clear And Thorough Instructions.<\/p>\n
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Valid Driver’s License And Clean Driving Record, With The Ability To Travel To Various Client Sites And Work Flexible Hours As Needed.<\/p>\n
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Required Skills<\/p>\n
Inventory Management<\/p>\n
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Communication<\/p>\n
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Time Management<\/p>\n
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Customer Service<\/p>\n
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Equipment Maintenance<\/p>\n
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Team Collaboration<\/p>\n
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Problem-Solving<\/p>\n
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Adaptability<\/p>\n
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Software Installation<\/p>\n
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Technical Troubleshooting<\/p>\n
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Diagnostics<\/p>\n
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Hardware Repair<\/p>\n
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Soft Skills<\/p>\n
Conflict Resolution<\/p>\n
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Leadership<\/p>\n
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Time Management<\/p>\n
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Interpersonal Skills<\/p>\n
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Creativity<\/p>\n
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Attention To Detail<\/p>\n
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Teamwork<\/p>\n
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Communication Skills<\/p>\n
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Adaptability<\/p>\n
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Problem-Solving<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
Are you a technical problem-solver? Do you thrive in customer-facing roles? Canon is seeking a Field Service Technician II to join our team and provide exceptional on-site support for our products and services. As a Field Service Technician II, you will be responsible for troubleshooting and repairing our equipment, as well as providing technical assistance … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-28311","post","type-post","status-publish","format-standard","hentry","category-education"],"_links":{"self":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/comments?post=28311"}],"version-history":[{"count":1,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28311\/revisions"}],"predecessor-version":[{"id":28312,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28311\/revisions\/28312"}],"wp:attachment":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/media?parent=28311"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/categories?post=28311"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/tags?post=28311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}