Welcome to the exciting world of Canon, where innovation and technology are at the forefront of our operations. As a leading provider of imaging and optical products, we are seeking a highly skilled Technician, Field Svc II to join our dynamic team. In this role, you will have the opportunity to utilize your technical expertise and problem-solving skills to provide exceptional on-site service to our valued customers. If you are a driven individual with a passion for technology and a strong customer service mindset, we invite you to apply for this position. Join us at Canon and be a part of our mission to deliver superior imaging solutions to the world.<\/p>\n
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Provide exceptional on-site service to Canon’s customers, ensuring their satisfaction and maintaining strong relationships with them.<\/p>\n
Utilize technical expertise to diagnose and troubleshoot issues with Canon’s imaging and optical products.<\/p>\n
Effectively communicate with customers to understand their needs and provide appropriate solutions.<\/p>\n
Collaborate with team members and other departments to resolve complex technical problems.<\/p>\n
Maintain accurate records of service calls, repairs, and parts inventory.<\/p>\n
Keep up-to-date with the latest technological advancements in the imaging industry to provide the best service to Canon’s customers.<\/p>\n
Adhere to company policies and procedures, including safety protocols, while performing on-site services.<\/p>\n
Work independently and manage time efficiently to meet service deadlines.<\/p>\n
Provide timely and detailed reports to management regarding service activities, customer feedback, and any issues encountered.<\/p>\n
Continuously strive to improve customer satisfaction and provide feedback to enhance Canon’s products and services.<\/p>\n
Where is this job?<\/p>\n
This job is located at Horsham, PA, USA<\/p>\n
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Job Qualifications<\/p>\n
Technical Knowledge And Expertise: A Technician, Field Svc Ii At Canon Should Have A Strong Understanding Of Various Technical Concepts And Be Able To Troubleshoot And Repair Complex Electronic And Mechanical Equipment.<\/p>\n
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Customer Service Skills: As This Role Involves Interacting With Customers On A Regular Basis, Strong Customer Service Skills Are Essential. The Candidate Should Be Able To Communicate Effectively, Remain Patient, And Handle Customer Complaints Professionally.<\/p>\n
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Experience In Field Service: Candidates Should Possess A Minimum Of 3-5 Years Of Experience In A Field Service Role, Preferably In The Technology Or Imaging Industry. This Experience Should Include On-Site Troubleshooting, Maintenance, And Repairs Of Equipment.<\/p>\n
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Time Management And Organizational Skills: The Ability To Manage Time Effectively And Prioritize Tasks Is Crucial For A Technician, Field Svc Ii. They Should Also Have Strong Organizational Skills To Keep Track Of Service Calls, Equipment Inventory, And Documentation.<\/p>\n
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Technical Certifications: Canon Typically Looks For Candidates Who Have Completed Technical Certifications, Such As A+ Or N+ For Computer Hardware And Networking, Or Specific Certifications For Imaging Equipment. These Certifications Demonstrate The Candidate’s Proficiency And Commitment To The Field.<\/p>\n
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Required Skills<\/p>\n
Networking<\/p>\n
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Troubleshooting<\/p>\n
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Communication<\/p>\n
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Time Management<\/p>\n
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Technical Support<\/p>\n
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Customer Service<\/p>\n
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Equipment Maintenance<\/p>\n
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Problem-Solving<\/p>\n
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Software Installation<\/p>\n
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Hardware Repair<\/p>\n
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Remote Access<\/p>\n
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Diagnostic Tools<\/p>\n
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Soft Skills<\/p>\n
Communication<\/p>\n
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Conflict Resolution<\/p>\n
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Emotional Intelligence<\/p>\n
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Leadership<\/p>\n
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Time Management<\/p>\n
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Creativity<\/p>\n
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Attention To Detail<\/p>\n
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Teamwork<\/p>\n
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Adaptability<\/p>\n
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Problem-Solving<\/p>\n","protected":false},"excerpt":{"rendered":"
Welcome to the exciting world of Canon, where innovation and technology are at the forefront of our operations. As a leading provider of imaging and optical products, we are seeking a highly skilled Technician, Field Svc II to join our dynamic team. In this role, you will have the opportunity to utilize your technical expertise … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-28420","post","type-post","status-publish","format-standard","hentry","category-education"],"_links":{"self":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28420","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/comments?post=28420"}],"version-history":[{"count":1,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28420\/revisions"}],"predecessor-version":[{"id":28421,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28420\/revisions\/28421"}],"wp:attachment":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/media?parent=28420"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/categories?post=28420"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/tags?post=28420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}