x Welcome to Canon, a leading provider of innovative imaging products and solutions. We are currently seeking a highly motivated and skilled Field Service Technician I to join our team. As a Field Service Technician I, you will play a crucial role in providing exceptional customer service and technical support to our clients. This is a great opportunity for individuals who are passionate about technology, have a strong customer service mindset, and enjoy working in a fast-paced environment. If you have a strong technical background and possess excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.<\/p>\n
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Provide exceptional customer service and technical support to our clients.<\/p>\n
Conduct on-site installations, repairs, and maintenance of imaging products and solutions.<\/p>\n
Troubleshoot and diagnose customer-reported issues with products.<\/p>\n
Resolve technical problems in a timely and efficient manner.<\/p>\n
Communicate effectively with customers to ensure a clear understanding of the issue and the steps being taken to resolve it.<\/p>\n
Maintain accurate and detailed records of all service calls and repairs.<\/p>\n
Collaborate with other team members and departments to ensure customer satisfaction.<\/p>\n
Stay up-to-date with the latest product developments and technical advancements.<\/p>\n
Adhere to all company policies and procedures, including safety protocols.<\/p>\n
Represent Canon in a professional and courteous manner at all times.<\/p>\n
Provide training and support to customers on the proper use and maintenance of products.<\/p>\n
Identify opportunities for improvement and make recommendations to enhance the customer experience.<\/p>\n
Travel to different customer sites as required.<\/p>\n
Maintain a clean and organized work area.<\/p>\n
Continuously strive to meet and exceed performance targets and goals.<\/p>\n
Where is this job?<\/p>\n
This job is located at Roseland, NJ, USA<\/p>\n
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Job Qualifications<\/p>\n
Technical Knowledge And Experience: A Field Service Technician At Canon Should Have A Strong Understanding Of Canon Products And Their Technical Specifications. They Should Also Have Experience In Troubleshooting And Resolving Technical Issues.<\/p>\n
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Customer Service Skills: This Role Requires Regular Interaction With Customers, So Good Communication And Customer Service Skills Are Essential. The Technician Should Be Able To Explain Technical Information In A Clear And Friendly Manner.<\/p>\n
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Time Management And Organizational Skills: As A Field Service Technician, Managing And Prioritizing Tasks Efficiently Is Crucial. The Ability To Work Independently And Meet Tight Deadlines Is Also Important.<\/p>\n
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Problem-Solving Abilities: Field Service Technicians Encounter A Wide Range Of Technical Issues And Should Be Able To Identify And Solve Problems Effectively. This May Involve Using Critical Thinking Skills And Being Adaptable To Different Situations.<\/p>\n
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Physical Abilities: This Job May Involve Lifting Heavy Equipment And Working In Various Environments, Such As On-Site At A Customer’s Location. A Field Service Technician Should Have The Physical Stamina And Strength To Perform These Tasks Comfortably.<\/p>\n
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Required Skills<\/p>\n
Communication Skills<\/p>\n
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Inventory Management<\/p>\n
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Time Management<\/p>\n
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Organizational Skills<\/p>\n
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Electrical Knowledge<\/p>\n
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Customer Service<\/p>\n
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Equipment Maintenance<\/p>\n
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Teamwork<\/p>\n
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Computer Skills<\/p>\n
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Problem-Solving<\/p>\n
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Diagnostic<\/p>\n
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Technical Troubleshooting<\/p>\n
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Soft Skills<\/p>\n
Communication<\/p>\n
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Conflict Resolution<\/p>\n
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Emotional Intelligence<\/p>\n
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Leadership<\/p>\n
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Time Management<\/p>\n
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Creativity<\/p>\n
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Attention To Detail<\/p>\n
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Teamwork<\/p>\n
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Adaptability<\/p>\n
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Problem-Solving<\/p>\n","protected":false},"excerpt":{"rendered":"
x Welcome to Canon, a leading provider of innovative imaging products and solutions. We are currently seeking a highly motivated and skilled Field Service Technician I to join our team. As a Field Service Technician I, you will play a crucial role in providing exceptional customer service and technical support to our clients. This is … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-28442","post","type-post","status-publish","format-standard","hentry","category-education"],"_links":{"self":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28442","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/comments?post=28442"}],"version-history":[{"count":1,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28442\/revisions"}],"predecessor-version":[{"id":28443,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28442\/revisions\/28443"}],"wp:attachment":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/media?parent=28442"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/categories?post=28442"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/tags?post=28442"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}