x<\/p>\n
Welcome to Beckman Coulter, a leading global medical technology company dedicated to improving the health and well-being of people around the world. We are currently seeking an Analyst II for our IT Help Desk\/Onsite Support team. In this role, you will provide technical support and assistance to our employees to ensure their technology needs are met. If you are a customer-focused individual with a passion for problem-solving and a strong background in IT support, we encourage you to apply.<\/p>\n
<\/p>\n
Provide technical support to employees for all IT-related issues, including hardware, software, and network troubleshooting.<\/p>\n
Respond to help desk tickets and resolve issues in a timely and efficient manner.<\/p>\n
Communicate with employees in a professional and customer-friendly manner to understand and address their technology needs.<\/p>\n
Maintain and update IT documentation and knowledge base to ensure accurate and efficient troubleshooting.<\/p>\n
Collaborate with other members of the IT team to resolve complex technical issues.<\/p>\n
Install and configure hardware, software, and peripheral devices for employees as needed.<\/p>\n
Ensure compliance with company policies and procedures for technology use and security.<\/p>\n
Provide onsite support for employees, including setting up and troubleshooting equipment in offices and conference rooms.<\/p>\n
Continuously seek opportunities to improve processes and procedures to enhance the user experience.<\/p>\n
Keep up-to-date with emerging technologies and industry developments to provide the best possible support to employees.<\/p>\n
Where is this job?<\/p>\n
This job is located at Bengaluru, Karnataka, India<\/p>\n
<\/p>\n
Job Qualifications<\/p>\n
Bachelor’s Degree In Computer Science, Information Technology Or Related Field.<\/p>\n
<\/p>\n
Minimum Of 2-3 Years Of Experience In Providing Technical Support In An It Help Desk Or Onsite Support Role.<\/p>\n
<\/p>\n
Strong Knowledge Of Computer Hardware, Software, And Networking Systems.<\/p>\n
<\/p>\n
Excellent Communication Skills And Ability To Explain Technical Concepts To Non-Technical Users.<\/p>\n
<\/p>\n
Proven Ability To Troubleshoot And Resolve Technical Issues In A Timely Manner.<\/p>\n
<\/p>\n
Required Skills<\/p>\n
Documentation<\/p>\n
<\/p>\n
Troubleshooting<\/p>\n
<\/p>\n
Communication<\/p>\n
<\/p>\n
Technical Support<\/p>\n
<\/p>\n
Problem Solving<\/p>\n
<\/p>\n
Customer Service<\/p>\n
<\/p>\n
Network Management<\/p>\n
<\/p>\n
Software Installation<\/p>\n
<\/p>\n
Data Backup<\/p>\n
<\/p>\n
User Training<\/p>\n
<\/p>\n
System Maintenance<\/p>\n
<\/p>\n
Hardware Repair<\/p>\n
<\/p>\n
Soft Skills<\/p>\n
Communication<\/p>\n
<\/p>\n
Emotional Intelligence<\/p>\n
<\/p>\n
Leadership<\/p>\n
<\/p>\n
Time Management<\/p>\n
<\/p>\n
Interpersonal Skills<\/p>\n
<\/p>\n
Creativity<\/p>\n
<\/p>\n
Organization<\/p>\n
<\/p>\n
Teamwork<\/p>\n
<\/p>\n
Adaptability<\/p>\n
<\/p>\n
Problem-Solving<\/p>\n","protected":false},"excerpt":{"rendered":"
x Welcome to Beckman Coulter, a leading global medical technology company dedicated to improving the health and well-being of people around the world. We are currently seeking an Analyst II for our IT Help Desk\/Onsite Support team. In this role, you will provide technical support and assistance to our employees to ensure their technology needs … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-28578","post","type-post","status-publish","format-standard","hentry","category-education"],"_links":{"self":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/comments?post=28578"}],"version-history":[{"count":1,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28578\/revisions"}],"predecessor-version":[{"id":28579,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28578\/revisions\/28579"}],"wp:attachment":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/media?parent=28578"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/categories?post=28578"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/tags?post=28578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}