Are you passionate about providing exceptional customer service and working with cutting-edge technology? If so, we have an exciting opportunity for you as a Field Service Engineer at Beckman Coulter in Erie, PA. In this role, you will have the opportunity to utilize your technical expertise and problem-solving skills to ensure our customers receive the highest level of support for our products. We are seeking candidates who are self-motivated, have strong communication skills, and enjoy traveling to different locations. Join our dynamic team and be part of a company that is dedicated to improving the healthcare industry.<\/p>\n
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Provide exceptional customer service by promptly responding to customer inquiries and concerns, and ensuring their satisfaction with our products and services.<\/p>\n
Utilize technical expertise to troubleshoot and resolve complex technical issues related to our products.<\/p>\n
Conduct on-site visits to customer locations to install, maintain, and repair our equipment.<\/p>\n
Collaborate with cross-functional teams to identify and implement solutions for customer needs.<\/p>\n
Maintain accurate records of customer interactions, service calls, and equipment maintenance.<\/p>\n
Stay updated on the latest product developments and technologies to effectively support customers.<\/p>\n
Adhere to company safety protocols and guidelines while working on site.<\/p>\n
Communicate effectively with customers, colleagues, and management to provide timely and accurate updates on service calls and equipment status.<\/p>\n
Proactively identify opportunities to improve service processes and provide feedback to management.<\/p>\n
Represent the company and its values while interacting with customers and colleagues.<\/p>\n
Willingness to travel to different locations as required by the job.<\/p>\n
Maintain a professional attitude and appearance at all times.<\/p>\n
Adhere to company policies and procedures, as well as industry regulations and guidelines.<\/p>\n
Continuously strive to improve technical skills and stay updated on industry trends.<\/p>\n
Maintain a positive and customer-focused attitude at all times.<\/p>\n
Where is this job?<\/p>\n
This job is located at Erie, PA, USA<\/p>\n
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Job Qualifications<\/p>\n
Bachelor’s Degree In Engineering Or Related Field<\/p>\n
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Excellent Communication And Customer Service Skills<\/p>\n
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Strong Troubleshooting And Problem-Solving Skills<\/p>\n
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Minimum Of 3 Years Experience In Field Service Or Technical Support<\/p>\n
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Ability To Travel Up To 50% Of The Time, Including Occasional International Travel<\/p>\n
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Required Skills<\/p>\n
Communication Skills<\/p>\n
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Time Management<\/p>\n
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Problem Solving<\/p>\n
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Customer Service<\/p>\n
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Analytical Thinking<\/p>\n
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Equipment Maintenance<\/p>\n
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Teamwork<\/p>\n
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Diagnostic Testing<\/p>\n
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Technical Troubleshooting<\/p>\n
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Field<\/p>\n
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Repair Expertise<\/p>\n
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Calibration Proficiency<\/p>\n
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Soft Skills<\/p>\n
Communication<\/p>\n
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Conflict Resolution<\/p>\n
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Emotional Intelligence<\/p>\n
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Leadership<\/p>\n
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Time Management<\/p>\n
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Creativity<\/p>\n
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Attention To Detail<\/p>\n
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Teamwork<\/p>\n
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Adaptability<\/p>\n
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Problem-Solving<\/p>\n","protected":false},"excerpt":{"rendered":"
Are you passionate about providing exceptional customer service and working with cutting-edge technology? If so, we have an exciting opportunity for you as a Field Service Engineer at Beckman Coulter in Erie, PA. In this role, you will have the opportunity to utilize your technical expertise and problem-solving skills to ensure our customers receive the … Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-28747","post","type-post","status-publish","format-standard","hentry","category-education"],"_links":{"self":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28747","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/comments?post=28747"}],"version-history":[{"count":1,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28747\/revisions"}],"predecessor-version":[{"id":28748,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/posts\/28747\/revisions\/28748"}],"wp:attachment":[{"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/media?parent=28747"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/categories?post=28747"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puranigaadi.com\/jobs\/wp-json\/wp\/v2\/tags?post=28747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}