Welcome to an exciting opportunity to join the Beckman Coulter team as a Field Service Engineer for the Lancashire and Flyde area. As a global leader in life sciences and diagnostics, Beckman Coulter is dedicated to improving patient healthcare through cutting-edge technology and innovative solutions. We are seeking a talented and motivated individual to provide technical support and exceptional customer service to our valued clients in the Lancashire and Flyde region. If you have a passion for problem-solving, a strong technical background, and a desire to make a difference in the healthcare industry, we encourage you to apply for this role.
Provide technical support to clients in the Lancashire and Flyde area for Beckman Coulter products and services.
Maintain a thorough understanding of all Beckman Coulter products and services, including new developments and updates.
Troubleshoot and resolve technical issues reported by clients in a timely and efficient manner.
Conduct on-site visits to clients’ facilities to install, maintain, and repair Beckman Coulter equipment.
Build and maintain strong relationships with clients, ensuring exceptional customer service at all times.
Collaborate with cross-functional teams to address and resolve complex technical issues.
Keep thorough and accurate records of all client interactions, technical issues, and resolutions.
Conduct regular training sessions and workshops for clients to educate them on Beckman Coulter products and services.
Stay up-to-date with industry developments and advancements to continuously improve technical skills and knowledge.
Represent Beckman Coulter in a professional and positive manner at all times, adhering to company values and standards.
Where is this job?
This job is located at Amersham, UK
Job Qualifications
Bachelor’s Degree In Engineering Or A Related Field Such As Biomedical Engineering Or Electrical Engineering.
Minimum Of 3 Years Of Experience In A Field Service Engineering Role, Preferably In The Healthcare Industry.
Strong Technical Skills And Knowledge Of Scientific And Laboratory Equipment, Including Diagnostic Instruments And Medical Devices.
Excellent Communication And Customer Service Skills, With The Ability To Effectively Troubleshoot And Resolve Technical Issues.
Experience Working In A Fast-Paced And Dynamic Environment, With The Ability To Manage Multiple Tasks And Prioritize Workload Effectively.
Required Skills
Communication Skills
Time Management
Technical Support
Customer Service
Quality Control
Preventive Maintenance
Problem-Solving
Diagnostic Testing
Equipment Troubleshooting
Repair And Maintenance
Instrumentation Expertise
Soft Skills
Communication
Conflict Resolution
Leadership
Time Management
Creativity
Organization
Attention To Detail
Teamwork
Adaptability
Problem-Solving
