Are you a friendly and outgoing individual with a passion for customer service? Do you thrive in a fast-paced retail environment and enjoy helping others find the perfect products for their needs? If so, then we have the perfect opportunity for you! JCPenney is seeking a Sales Floor Associate to join our team. In this role, you will be responsible for providing exceptional customer service and driving sales on the sales floor. We are looking for someone who is energetic, motivated, and has a strong attention to detail. If this sounds like you, we would love for you to join our JCPenney family!
Greet and engage customers in a friendly and welcoming manner.
Assist customers in finding and selecting products that meet their needs.
Offer product knowledge and recommendations to enhance the customer shopping experience.
Maintain a clean and organized sales floor, including restocking and replenishing merchandise.
Operate cash register and accurately process transactions.
Meet and exceed sales goals and targets.
Build and maintain relationships with customers to foster repeat business.
Communicate effectively with team members and managers to ensure a cohesive and efficient sales floor.
Stay up-to-date on product knowledge and promotions to effectively sell merchandise.
Handle customer inquiries and complaints in a professional and timely manner.
Adhere to all company policies and procedures.
Assist in inventory management and stock control.
Collaborate with team members to create a positive and productive work environment.
Continuously strive to improve sales techniques and customer service skills.
Attend training sessions and meetings as required.
Where is this job?
This job is located at Blasdell, NY 14219, USA
Job Qualifications
Excellent Customer Service Skills: A Sales Floor Associate At Jcpenney Must Possess Exceptional Customer Service Skills In Order To Provide A Positive And Personalized Shopping Experience For Customers.
Strong Communication Skills: Effective Communication Is Crucial In A Sales Role. A Sales Floor Associate Must Be Able To Communicate Clearly And Confidently With Both Customers And Team Members.
Retail Experience: Previous Experience In A Retail Environment, Particularly In A Sales Role, Is Highly Desirable. This Demonstrates An Understanding Of The Retail Industry And The Ability To Work In A Fast-Paced And Dynamic Environment.
Product Knowledge: A Sales Floor Associate Should Have A Good Understanding Of The Products And Services Offered By Jcpenney. This Includes Knowledge Of Current Promotions, Sales, And Inventory To Better Assist Customers And Drive Sales.
Team Player: Jcpenney Values A Collaborative And Supportive Work Environment. A Sales Floor Associate Should Be A Team Player, Willing To Assist And Support Their Colleagues To Achieve Common Goals And Objectives.
Required Skills
Communication Skills
Inventory Management
Time Management
Product Knowledge
Customer Service
Merchandising
Cash Handling
Visual Merchandising
Teamwork
Problem-Solving
Sales Techniques
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Critical Thinking
Teamwork
Adaptability
Problem-Solving
