Geico Auto Insurance is seeking a highly skilled and experienced Auto Damage Adjuster II to join our dynamic team. As an Auto Damage Adjuster II, you will play a vital role in accurately assessing and evaluating vehicle damage to determine coverage and settlement amounts. We are looking for a detail-oriented individual with strong analytical skills and a passion for providing exceptional customer service. If you have a proven track record in the insurance industry and possess the necessary qualifications, we encourage you to apply for this exciting opportunity.
Accurately assess and evaluate vehicle damage to determine coverage and settlement amounts.
Utilize strong analytical skills to review claims and make sound decisions.
Provide exceptional customer service to insured individuals and third parties involved in claims.
Utilize knowledge of insurance policies and procedures to properly handle and document claims.
Communicate effectively with customers, colleagues, and third-party vendors to gather necessary information and resolve any issues.
Act as a liaison between customers and other departments within the company to ensure timely and accurate claim processing.
Maintain accurate and organized records of claims, including documentation of damage, repairs, and payments.
Utilize computer software and databases to process and track claims.
Keep up-to-date with industry trends and changes in insurance policies and regulations.
Handle a high volume of claims in a fast-paced environment while maintaining quality and accuracy.
Collaborate with other team members to improve processes and achieve department goals.
Adhere to company policies and procedures, as well as state and federal regulations.
Attend training and development programs to enhance skills and knowledge.
Maintain confidentiality and handle sensitive information with discretion.
Provide mentoring and support to junior team members.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
Bachelor’s Degree In A Related Field Such As Insurance, Business, Or Finance.
Minimum Of 2 Years Of Experience In Auto Damage Adjusting Or A Related Field.
Strong Knowledge Of Insurance Policies, Regulations, And Industry Standards.
Exceptional Communication And Customer Service Skills.
Proven Ability To Handle And Resolve Complex Claims Efficiently And Accurately.
Required Skills
Communication Skills
Time Management
Negotiation Skills
Attention To Detail
Customer Service
Analytical Thinking
Insurance Knowledge
Vehicle Assessment
Claim Evaluation
Damage Estimation
Collision Investigation
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Critical Thinking
Teamwork
Adaptability
Problem-Solving
