Welcome to Lexmark International! We are a global technology company focused on providing innovative printing solutions to our customers. We are currently seeking a highly skilled EMEA D365 Key User who is fluent in German to join our team. As a key user, you will play a crucial role in the successful implementation and ongoing support of our Dynamics 365 system across our operations in Europe, the Middle East, and Africa. We are looking for a motivated individual with a strong understanding of D365 and a passion for driving efficiency and productivity through technology. If you are a self-starter, have excellent communication skills and are looking for a challenging and rewarding opportunity, we encourage you to apply!
Collaborate with the global D365 team to ensure successful implementation and ongoing support of the system in the EMEA region.
Serve as the primary point of contact for all D365-related inquiries and issues from users in the EMEA region.
Conduct training sessions and provide ongoing support to end-users to ensure maximum utilization of the system.
Identify and recommend process improvements within the D365 system to increase efficiency and productivity.
Monitor system performance and troubleshoot any technical issues that may arise.
Act as a liaison between the EMEA region and the global D365 team, providing regular updates and feedback on system usage and performance.
Stay updated on new D365 features and functionality and propose ways to incorporate them into our operations.
Analyze data and generate reports from D365 to assist in decision-making and business strategy.
Assist with user acceptance testing for system updates and enhancements.
Maintain documentation and provide training materials for D365 processes and procedures.
Collaborate with cross-functional teams to ensure D365 is integrated and aligned with other business systems.
Adhere to company security and compliance policies while working with sensitive data in the D365 system.
Continuously evaluate and improve D365 processes to ensure alignment with business goals and objectives.
Represent the EMEA region in D365-related meetings and discussions with the global team.
Maintain a high level of professionalism and customer service in all interactions with internal and external stakeholders.
Where is this job?
This job is located at Budapest, Hungary
Job Qualifications
Fluency In German Language: As A Key User For Lexmark International In The Emea Region, Proficiency In The German Language Is Crucial For Effective Communication With Clients, Colleagues, And Stakeholders.
Strong Understanding Of D365: The Ideal Candidate Should Have A Thorough Understanding Of D365 Applications, Including Finance And Operations, Sales, And Customer Service, To Effectively Support And Troubleshoot User Issues.
Experience In Project Management: The Emea D365 Key User Will Be Responsible For Managing Projects Related To D365 Implementation, Upgrades, And Enhancements. Therefore, Previous Experience In Project Management Is A Necessary Qualification.
Knowledge Of Emea Business Processes: The Role Of A Key User Involves Working Closely With Business Stakeholders In The Emea Region. Hence, A Good Understanding Of Emea Business Processes And Practices Is Essential To Provide The Best Support And Solutions.
Strong Analytical And Problem-Solving Skills: As The Primary Point Of Contact For D365 Related Issues, The Key User Should Possess Excellent Analytical And Problem-Solving Skills To Identify And Resolve Problems Efficiently, Minimizing Disruptions To Business Operations.
Required Skills
Change Management
Data Management
Process Mapping
System Administration
Report Generation
Workflow Automation
Requirement Gathering
User Support
User Training
Stakeholder Communication
D365 Configuration
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Organization
Teamwork
Adaptability
Problem-Solving
