“Join the Under Armor team as a full-time Store Supervisor and be a part of our mission to empower athletes everywhere. As a Store Supervisor, you will play a crucial role in leading and developing a dynamic team, driving sales and providing exceptional customer service. We are seeking a highly motivated and experienced individual with a passion for the Under Armor brand and a proven track record in retail management. If you have strong leadership skills, a customer-centric mindset, and a desire to grow within a fast-paced and innovative environment, we want you on our team!”
Lead and develop a team of store employees to ensure a high level of performance and productivity.
Drive sales and meet sales targets through effective merchandising, product knowledge, and customer engagement.
Provide exceptional customer service by understanding and meeting the needs of customers.
Maintain a strong knowledge of the Under Armor brand and its products, and effectively communicate this to customers and team members.
Create a positive and inclusive work environment that fosters teamwork, motivation, and employee development.
Train and onboard new team members, and provide ongoing coaching and feedback to ensure their success.
Monitor and track store metrics, identify areas for improvement, and develop action plans to address any issues.
Ensure compliance with company policies, procedures, and standards at all times.
Handle and resolve any customer or employee concerns in a timely and professional manner.
Collaborate with the store manager and other supervisors to implement strategies and initiatives to drive business growth.
Stay updated on industry trends, competitor activities, and market changes to make informed business decisions.
Continuously strive to improve processes, procedures, and customer experience in the store.
Act as a role model, exemplifying the Under Armor brand and its values in all interactions.
Maintain a safe and clean store environment for both employees and customers.
Contribute to a positive and cohesive team culture by promoting teamwork, respect, and open communication.
Where is this job?
This job is located at Windsor, ON N9H 2N2, Canada
Job Qualifications
Previous Leadership Experience: A Store Supervisor At Under Armor Should Have At Least 2-3 Years Of Experience In A Supervisory Or Managerial Role, Preferably In A Retail Environment.
Strong Communication Skills: The Ability To Effectively Communicate With Both Customers And Employees Is Crucial In A Retail Setting. A Store Supervisor Should Be Able To Provide Clear Instructions, Resolve Conflicts, And Handle Customer Inquiries And Complaints.
Knowledge Of Retail Operations: A Successful Store Supervisor Should Have A Strong Understanding Of Retail Operations, Including Inventory Management, Merchandising, And Sales Strategies.
Customer Service Orientation: Under Armor Prides Itself On Providing Exceptional Customer Service. A Store Supervisor Should Have A Customer-Centric Mindset And Be Able To Lead By Example In Providing A Positive Shopping Experience For All Customers.
Attention To Detail: The Store Supervisor Is Responsible For Ensuring The Store Is Clean, Organized, And Visually Appealing. They Should Have A Keen Eye For Detail And Be Able To Identify Any Areas That Need Improvement Or Maintenance.
Required Skills
Inventory Management
Communication
Time Management
Product Knowledge
Problem Solving
Budget Management
Customer Service
Merchandising
Sales Forecasting
Sales Analysis
Team Leadership
Staff Training
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time Management
Creativity
Teamwork
Active Listening
Adaptability
