We are looking for a motivated and enthusiastic individual to join our team as a Sales Keyholder, PT at Under Armor. As a keyholder, you will play a vital role in driving sales and providing exceptional customer service to our valued customers. This position requires someone with a strong passion for the Under Armor brand, excellent communication skills, and a positive attitude. If you are a team player who is driven to succeed and has a keen eye for detail, we would love to hear from you!
Greet and engage customers in a friendly and professional manner
Provide product knowledge and assistance to customers
Meet and exceed sales goals by utilizing effective selling techniques
Handle cash transactions and operate the POS system accurately
Maintain visual standards and assist with merchandising and restocking
Ensure the store is clean, organized, and well-maintained at all times
Act as a role model for the team by demonstrating exceptional customer service
Train and coach new team members on sales techniques, product knowledge, and store policies
Communicate effectively with the team and management regarding sales performance, customer feedback, and any issues that may arise
Handle customer inquiries, complaints, and returns in a timely and professional manner
Adhere to company policies and procedures, including loss prevention and inventory management
Maintain a positive and energetic attitude, contributing to a fun and inclusive work environment
Continuously strive to improve sales skills and product knowledge through training and development opportunities.
Where is this job?
This job is located at Winnipeg, MB R3P 1J9, Canada
Job Qualifications
Previous Retail Experience: A Sales Keyholder Should Have Previous Experience In A Retail Setting, Preferably In Sales Or Customer Service Roles. This Will Ensure They Have A Good Understanding Of The Sales Process And Can Effectively Assist Customers.
Strong Communication Skills: As A Sales Keyholder, The Candidate Will Be Responsible For Communicating With Customers, As Well As Other Team Members And Managers. Strong Communication Skills, Both Verbal And Written, Are Essential For This Role.
Leadership Abilities: A Sales Keyholder Should Have Experience In A Leadership Role, As They Will Be Responsible For Managing And Motivating A Team Of Sales Associates. They Should Be Able To Lead By Example And Effectively Delegate Tasks.
Knowledge Of Under Armour Products: Familiarity With Under Armour Products Is An Important Qualification For A Sales Keyholder. They Should Have A Good Understanding Of The Brand’s Values, Product Features, And Benefits To Effectively Sell To Customers.
Flexibility And Adaptability: The Retail Industry Can Be Fast-Paced And Unpredictable, So A Sales Keyholder Should Be Able To Adapt To Changing Situations And Be Flexible With Their Schedule. This Could Include Working Evenings, Weekends, And Holidays As Needed.
Required Skills
Communication Skills
Inventory Management
Time Management
Product Knowledge
Problem Solving
Leadership
Customer Service
Merchandising
Cash Handling
Teamwork
Upselling
Sales Techniques
Soft Skills
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time Management
Creativity
Teamwork
Adaptability
Problem-Solving
Decision-Making
